EGIWiki:Inspire-na3 User Support Processes
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Support services
For end users:
- List of training events
- List of registered trainers
- List of accredited trainers: on an Excel sheet
- Digital library
For user support teams:
- Training event registration page
- Trainer registration page
- Database of training materials: Digital library
Documents on User Support
- Strategy for a transition of the user support activity from EGEE to EGI (Strategy note): Describes only GGUS