The wiki is deprecated and due to be decommissioned by the end of September 2022.
The content is being migrated to other supports, new updates will be ignored and lost.
If needed you can get in touch with EGI SDIS team using operations @ egi.eu.
Difference between revisions of "EGIWiki:Inspire-na3 User Support Processes"
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== Documents on User Support == | == Documents on User Support == | ||
* Strategy for a transition of the user support activity from EGEE to EGI - Strategy note ( | * Strategy for a transition of the user support activity from EGEE to EGI - Strategy note (Only covers GGUS!): https://edms.cern.ch/document/1006814 | ||
Revision as of 14:57, 18 June 2010
Support services
For end users:
- List of training events: http://www.egee.nesc.ac.uk/schedreg/index.cfm
- List of registered trainers: http://www.iceage-eu.org/learnerRegistry/browseEGEETrainers.cfm
- List of accredited trainers: on an Excel sheet at EGI.eu
- Database of training materials - Digital library: http://library.nesc.ed.ac.uk:8080/egee
- Database of EGI applications and high level tools: http://appdb.eu-egee.org/
- List of Certification Authorities recognised by EGI: http://www.igtf.net/
- List of Virtual Organisations of EGI: http://cic.gridops.org/
- GILDA training Virtual Organisation: https://gilda.ct.infn.it/
- Hands-on exercises for the GILDA training VO: https://grid.ct.infn.it/twiki/bin/view/GILDA/WebHome
- MTA SZTAKI Application Porting Support Team: http://www.lpds.sztaki.hu/gasuc
- Global Grid User Support: http://www.ggus.org/
For user support teams:
- Training event registration page: http://indico.cern.ch/categoryDisplay.py?categId=192
- Trainer registration page: http://www.iceage-eu.org/learnerRegistry/newEGEETrainer.cfm?auth=024B0750
- Database of training materials - Digital library: http://library.nesc.ed.ac.uk:8080/egee
Documents on User Support
- Strategy for a transition of the user support activity from EGEE to EGI - Strategy note (Only covers GGUS!): https://edms.cern.ch/document/1006814