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Difference between revisions of "EGIWiki:Inspire-na3 User Support Processes"

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(Created page with '== Support services == '''For end users:''' * List of training events * List of registered trainers * List of accredited trainers: on an Excel sheet * Digital library '''For …')
 
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'''For end users:'''  
'''For end users:'''  


* List of training events
* List of training events: http://www.egee.nesc.ac.uk/schedreg/index.cfm
* List of registered trainers
* List of registered trainers: http://www.iceage-eu.org/learnerRegistry/browseEGEETrainers.cfm
* List of accredited trainers: on an Excel sheet
* List of accredited trainers: on an Excel sheet at EGI.eu
* Digital library
* Digital library: http://library.nesc.ed.ac.uk:8080/egee
* GILDA training VO:
* Hands-on exercises for the GILDA training VO:
* Application (and RESPECT tool) database: http://appdb.eu-egee.org/
* MTA SZTAKI Application Porting Support Team - application page: http://www.lpds.sztaki.hu/gasuc/?m=4
 


'''For user support teams:'''  
'''For user support teams:'''  


* Training event registration page
* Training event registration page: http://indico.cern.ch/categoryDisplay.py?categId=192
* Trainer registration page  
* Trainer registration page: http://www.iceage-eu.org/learnerRegistry/newEGEETrainer.cfm?auth=024B0750
* Database of training materials: Digital library
* Database of training materials - Digital library: http://library.nesc.ed.ac.uk:8080/egee
 


== Documents on User Support ==
== Documents on User Support ==


* Strategy for a transition of the user support activity from EGEE to EGI (Strategy note): Describes only GGUS
* Strategy for a transition of the user support activity from EGEE to EGI (Strategy note): Describes only GGUS

Revision as of 14:38, 18 June 2010

Support services

For end users:


For user support teams:

Documents on User Support

  • Strategy for a transition of the user support activity from EGEE to EGI (Strategy note): Describes only GGUS