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Difference between revisions of "EGIWiki:Inspire-na3 User Support Processes"

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* List of training events: http://www.egee.nesc.ac.uk/schedreg/index.cfm
* List of training events: http://www.egee.nesc.ac.uk/schedreg/index.cfm
* List of registered trainers: http://www.iceage-eu.org/learnerRegistry/browseEGEETrainers.cfm
* List of registered trainers: http://training.egi.eu/trainers
* List of accredited trainers: on an Excel sheet at EGI.eu
* Trainer registration and profile update form: http://www.iceage-eu.org/learnerRegistry/browseEGEETrainers.cfm
* Digital library: http://library.nesc.ed.ac.uk:8080/egee
* List of accredited trainers: ''on an Excel sheet at EGI.eu''
* GILDA training VO: https://gilda.ct.infn.it/
* Database of training materials - Digital library: http://library.nesc.ed.ac.uk:8080/egee
* Database of EGI applications and high level tools: http://appdb.eu-egee.org/
* List of Certification Authorities recognised by EGI: http://www.igtf.net/
* List of Virtual Organisations of EGI: http://cic.gridops.org/
* GILDA training Virtual Organisation: https://gilda.ct.infn.it/
* Hands-on exercises for the GILDA training VO: https://grid.ct.infn.it/twiki/bin/view/GILDA/WebHome
* Hands-on exercises for the GILDA training VO: https://grid.ct.infn.it/twiki/bin/view/GILDA/WebHome
* Application (and RESPECT tool) database: http://appdb.eu-egee.org/
* MTA SZTAKI Application Porting Support Team: http://www.lpds.sztaki.hu/gasuc
* MTA SZTAKI Application Porting Support Team - application page: http://www.lpds.sztaki.hu/gasuc/?m=4
* Global Grid User Support: http://www.ggus.org/
* Global Grid User Support: http://www.ggus.org/
* List of Virtual Organisations of EGI: http://cic.gridops.org/


'''For user support teams:'''  
'''For user support teams:'''  
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* Training event registration page: http://indico.cern.ch/categoryDisplay.py?categId=192
* Training event registration page: http://indico.cern.ch/categoryDisplay.py?categId=192
* Trainer registration page: http://www.iceage-eu.org/learnerRegistry/newEGEETrainer.cfm?auth=024B0750
* Trainer registration page: http://www.iceage-eu.org/learnerRegistry/newEGEETrainer.cfm?auth=024B0750
* Booking the GILDA training Virtual Organisation for a training event: https://gilda.ct.infn.it/request_tutorial/index.php
* Database of training materials - Digital library: http://library.nesc.ed.ac.uk:8080/egee
* Database of training materials - Digital library: http://library.nesc.ed.ac.uk:8080/egee


== Documents on User Support ==
== Documents on User Support ==


* Strategy for a transition of the user support activity from EGEE to EGI - Strategy note (Describes only GGUS):
* Strategy for a transition of the user support activity from EGEE to EGI - Strategy note (Only covers GGUS!): https://edms.cern.ch/document/1006814

Latest revision as of 08:57, 14 July 2010

Support services

For end users:

For user support teams:

Documents on User Support