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Difference between revisions of "EGIWiki:Inspire-na3 User Support Processes"
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(Created page with '== Support services == '''For end users:''' * List of training events * List of registered trainers * List of accredited trainers: on an Excel sheet * Digital library '''For …') |
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'''For end users:''' | '''For end users:''' | ||
* List of training events | * List of training events: http://www.egee.nesc.ac.uk/schedreg/index.cfm | ||
* List of registered trainers | * List of registered trainers: http://training.egi.eu/trainers | ||
* List of accredited trainers: on an Excel sheet | * Trainer registration and profile update form: http://www.iceage-eu.org/learnerRegistry/browseEGEETrainers.cfm | ||
* Digital library | * List of accredited trainers: ''on an Excel sheet at EGI.eu'' | ||
* Database of training materials - Digital library: http://library.nesc.ed.ac.uk:8080/egee | |||
* Database of EGI applications and high level tools: http://appdb.eu-egee.org/ | |||
* List of Certification Authorities recognised by EGI: http://www.igtf.net/ | |||
* List of Virtual Organisations of EGI: http://cic.gridops.org/ | |||
* GILDA training Virtual Organisation: https://gilda.ct.infn.it/ | |||
* Hands-on exercises for the GILDA training VO: https://grid.ct.infn.it/twiki/bin/view/GILDA/WebHome | |||
* MTA SZTAKI Application Porting Support Team: http://www.lpds.sztaki.hu/gasuc | |||
* Global Grid User Support: http://www.ggus.org/ | |||
'''For user support teams:''' | '''For user support teams:''' | ||
* Training event registration page | * Training event registration page: http://indico.cern.ch/categoryDisplay.py?categId=192 | ||
* Trainer registration page | * Trainer registration page: http://www.iceage-eu.org/learnerRegistry/newEGEETrainer.cfm?auth=024B0750 | ||
* Database of training materials: | * Booking the GILDA training Virtual Organisation for a training event: https://gilda.ct.infn.it/request_tutorial/index.php | ||
* Database of training materials - Digital library: http://library.nesc.ed.ac.uk:8080/egee | |||
== Documents on User Support == | == Documents on User Support == | ||
* Strategy for a transition of the user support activity from EGEE to EGI | * Strategy for a transition of the user support activity from EGEE to EGI - Strategy note (Only covers GGUS!): https://edms.cern.ch/document/1006814 | ||
Latest revision as of 08:57, 14 July 2010
Support services
For end users:
- List of training events: http://www.egee.nesc.ac.uk/schedreg/index.cfm
- List of registered trainers: http://training.egi.eu/trainers
- Trainer registration and profile update form: http://www.iceage-eu.org/learnerRegistry/browseEGEETrainers.cfm
- List of accredited trainers: on an Excel sheet at EGI.eu
- Database of training materials - Digital library: http://library.nesc.ed.ac.uk:8080/egee
- Database of EGI applications and high level tools: http://appdb.eu-egee.org/
- List of Certification Authorities recognised by EGI: http://www.igtf.net/
- List of Virtual Organisations of EGI: http://cic.gridops.org/
- GILDA training Virtual Organisation: https://gilda.ct.infn.it/
- Hands-on exercises for the GILDA training VO: https://grid.ct.infn.it/twiki/bin/view/GILDA/WebHome
- MTA SZTAKI Application Porting Support Team: http://www.lpds.sztaki.hu/gasuc
- Global Grid User Support: http://www.ggus.org/
For user support teams:
- Training event registration page: http://indico.cern.ch/categoryDisplay.py?categId=192
- Trainer registration page: http://www.iceage-eu.org/learnerRegistry/newEGEETrainer.cfm?auth=024B0750
- Booking the GILDA training Virtual Organisation for a training event: https://gilda.ct.infn.it/request_tutorial/index.php
- Database of training materials - Digital library: http://library.nesc.ed.ac.uk:8080/egee
Documents on User Support
- Strategy for a transition of the user support activity from EGEE to EGI - Strategy note (Only covers GGUS!): https://edms.cern.ch/document/1006814