Difference between revisions of "EGI-XSEDE:Collaboration"

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(Area 1: Operations)
(Area 1: Operations)
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*XSEDE: Victor Hazlewood
 
*XSEDE: Victor Hazlewood
  
Goal:
+
Goals:
 
+
#Organisational benchmarking - compare operational processes and services – so we can identify the good practices and learn these from each other
#Exchange information about helpdesk, monitoring and accounting
+
#Helpdesk and ticket procedures (e.g. Escalation processes)
 +
#Resource monitoring
 +
#Use the multi-infrastructure use cases to decide what should be changed in the infrastructures and on which side (Compchem and WeNMR)
 
#Integration of helpdesk and accounting to support communities that in the future will jointly use XSEDE and involve OSG for those communities like wenmr that will also consume OSG resources
 
#Integration of helpdesk and accounting to support communities that in the future will jointly use XSEDE and involve OSG for those communities like wenmr that will also consume OSG resources
  
  
 +
'''Materials''':
  
 
The EGI Helpdesk is GGUS: [https://ggus.eu/pages/home.php https://ggus.eu/pages/home.php] <br>Authentication of users is based on X.509 certificates. All users with a valid certificate released by a IGTF CA can have read access to all tickets. <br>The report generator is the system we are using to collect statistics about usage, distribution of tickets, time to respond and solve tickets etc. [https://ggus.eu/report/report_view.php https://ggus.eu/report/report_view.php] <br>Plenty of documentation is available on-line: [https://ggus.eu/pages/docu.php https://ggus.eu/pages/docu.php]  
 
The EGI Helpdesk is GGUS: [https://ggus.eu/pages/home.php https://ggus.eu/pages/home.php] <br>Authentication of users is based on X.509 certificates. All users with a valid certificate released by a IGTF CA can have read access to all tickets. <br>The report generator is the system we are using to collect statistics about usage, distribution of tickets, time to respond and solve tickets etc. [https://ggus.eu/report/report_view.php https://ggus.eu/report/report_view.php] <br>Plenty of documentation is available on-line: [https://ggus.eu/pages/docu.php https://ggus.eu/pages/docu.php]  

Revision as of 13:41, 7 August 2013

Welcome to the page of the EGI-XSEDE collaboration


Administrative

  • Mailinglist:  egi-tis@psc.edu
  • Meetings: EGI-CF 2013, Telcon, XSEDE13-BoF, EGI TF 2013

Goal

The goal of the collaboration between XSEDE and EGI is to ...


Background information on XSEDE

Background information on EGI


Area 1: Operations

  • EGI: Tiziana Ferrari, Malgorzata Krakowian
  • XSEDE: Victor Hazlewood

Goals:

  1. Organisational benchmarking - compare operational processes and services – so we can identify the good practices and learn these from each other
  2. Helpdesk and ticket procedures (e.g. Escalation processes)
  3. Resource monitoring
  4. Use the multi-infrastructure use cases to decide what should be changed in the infrastructures and on which side (Compchem and WeNMR)
  5. Integration of helpdesk and accounting to support communities that in the future will jointly use XSEDE and involve OSG for those communities like wenmr that will also consume OSG resources


Materials:

The EGI Helpdesk is GGUS: https://ggus.eu/pages/home.php
Authentication of users is based on X.509 certificates. All users with a valid certificate released by a IGTF CA can have read access to all tickets.
The report generator is the system we are using to collect statistics about usage, distribution of tickets, time to respond and solve tickets etc. https://ggus.eu/report/report_view.php
Plenty of documentation is available on-line: https://ggus.eu/pages/docu.php


Area 2: Cloud

  • EGI: David Wallom
  • XSEDE: TBD


Area 3: Champions

  • EGI: Catherine Gater
  • XSEDE: TBD


Area 4: User support and use cases

Followup on practical integration aspects to enable compchem and wenmr using XSEDE resources (gateways/portals, user authentication, middleware that can be used to access XSEDE resource, resource allocations for compchem and wenmr)

  • EGI: Gergely Sipos
  • XSEDE: TBD