EGI-InSPIRE:WP7 Operational Tools DoW summary

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This activity provides for the continual evolution of the operational tools used by the production infrastructure, including:

  • The ongoing maintenance and further development of the deployed operational tools
  • The development of the operational tools to support a national deployment model (tool regionalisation)
  • Accounting for the use of different resources within the production infrastructure
  • Providing an integrated operations portal for the staff running the production infrastructure

Involved partners

Germany - KIT-G
Spain - CSIC
France - CNRS
Greece - GRNET
Croatia - SRCE
Italy - INFN

TJRA1.1 Activity Management (4yr)

IGI/INFN 24PM (Daniele Cesini)

TJRA1.2 Maintenance and development of the deployed operational tools (4yr)

The reference tools are: the operations portal, the EGI Helpdesk, the Grid configuration repository (GOCDB), the accounting repository and portal, and the Service Availability Monitoring framework.

STFC 24PM - GOCDB, APEL - (John Gordon ??)

CSIC 12PM - Accounting Portal - (??)

  • TJRA1.2.1 Operations portal

CNRS 12PM - Operations Portal (Cyril Lorphelin, Gilles Mathieu ??) The VO registration tool, the broadcast and downtime system, the periodic, operations report submission system, the regional dashboard, etc. The programme of work includes tool maintenance (bug fixing and enhancement for the failover configuration)

  • TJRA1.2.2 EGI Helpdesk

KIT 47PM - GGUS - A standard interface to the EGI Helpdesk instance using web services or messaging that allows its integration with independent national helpdesks. - New ticket workflows that support the integration of different support units (e.g.middleware-related product teams, e-Infrastructure providers, etc.) - A customisable view of the EGI Helpdesk system will be provided so that support units (located within an NGI, a VRC or a collaborating project) that do not wish to set up their own national helpdesk system can effectively use the central EGI Helpdesk.

CERN 12PM GRNET 12PM SRCE 12PM - SAM/Messaging