Difference between revisions of "EGI-InSPIRE:User Services Advisory Group"
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* a forum to discuss the short term development problems of tools delivered by NA3. The fortnightly [https://www.egi.eu/indico/categoryDisplay.py?categId=10 NA3 sub-task leaders meetings] provide forum for this. | * a forum to discuss the short term development problems of tools delivered by NA3. The fortnightly [https://www.egi.eu/indico/categoryDisplay.py?categId=10 NA3 sub-task leaders meetings] provide forum for this. | ||
* a forum to discuss the short term development problems of tools delivered by JRA1. The weekly [https://www.egi.eu/indico/categoryDisplay.py?categId=14 JRA1 meetings] and [https://www.egi.eu/indico/categoryDisplay.py?categId=4 OTAG meetings] provide forum for this. | * a forum to discuss the short term development problems of tools delivered by JRA1. The weekly [https://www.egi.eu/indico/categoryDisplay.py?categId=14 JRA1 meetings] and [https://www.egi.eu/indico/categoryDisplay.py?categId=4 OTAG meetings] provide forum for this. | ||
''' User Tools provided by EGI-InSPIRE ''' | |||
* [http://www.egi.eu/user-support/training_marketplace/ Training Marketplace] | |||
* [http://www.egi.eu/user-support/services/ VO Services] | |||
* [http://www.egi.eu/user-support/applications_database/ Application Database] | |||
* [http://www.ggus.org/ EGI Helpdesk based on GGUS/xGUS] | |||
* [http://operations-portal.egi.eu/vo VO management section of the Operations Portal] | |||
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* Representing the developers and providers of user-facing services: | * Representing the developers and providers of user-facing services: | ||
** The NA3 Technical Services task leader: Marios Chatziangelou/IASA | ** The NA3 Technical Services task leader: Marios Chatziangelou/IASA | ||
** Training Services: | ** Training Services: Claire Devereux, Ahmed Sajid /STFC | ||
** Applications Database: William Vassilis Karageorgos/IASA | ** Applications Database: William Vassilis Karageorgos/IASA | ||
** VO Services: Ignacio Blanquer/UPV, Gonçalo Borges/LIP | ** VO Services: Ignacio Blanquer/UPV, Gonçalo Borges/LIP | ||
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** 2nd USAG teleconference 10/02/2011: [https://www.egi.eu/indico/conferenceDisplay.py?confId=311 https://www.egi.eu/indico/conferenceDisplay.py?confId=311] | ** 2nd USAG teleconference 10/02/2011: [https://www.egi.eu/indico/conferenceDisplay.py?confId=311 https://www.egi.eu/indico/conferenceDisplay.py?confId=311] | ||
** 3rd USAG teleconference 04/05/2011: [https://www.egi.eu/indico/conferenceDisplay.py?confId=468 https://www.egi.eu/indico/conferenceDisplay.py?confId=468] | ** 3rd USAG teleconference 04/05/2011: [https://www.egi.eu/indico/conferenceDisplay.py?confId=468 https://www.egi.eu/indico/conferenceDisplay.py?confId=468] | ||
Revision as of 14:50, 29 April 2011
Goals
The User Services Advisory Group (USAG) has representatives from the user communities and from the developer teams of user-facing services to discuss and advice on the evolution of user tools and requirement based on requirements gathered from user communities.
USAG is
- a forum to discuss the development direction of user-related tools developed within NA3 and JRA1. The directions must be driven by the requirements and recommendations collected from user communities.
- USAG helps the User Community Board (UCB) to make informed decisions. Particularly, USAG
- reviews of requirements collected and pre-processed by UCST before the UCB
- identifies gaps that should be filled by UCST before presenting the list to the UCB
- identifies inconsistencies that the UCST should try to resolve before presenting the list to the UCB
- identifies potential technologies/approaches to deliver the required new services and functionalities
- identifies dependencies among the requirements, recommendations to support the planning
- associates estimated cost of development with the requirements
- a forum to discuss the user requirement and recommendation gathering processes used by EGI
USAG is not
- a forum to communicate new user requirements and recommendations to NA3. Other channels are provided by the UCST for this purpose.
- a forum to discuss the short term development problems of tools delivered by NA3. The fortnightly NA3 sub-task leaders meetings provide forum for this.
- a forum to discuss the short term development problems of tools delivered by JRA1. The weekly JRA1 meetings and OTAG meetings provide forum for this.
User Tools provided by EGI-InSPIRE
- Training Marketplace
- VO Services
- Application Database
- EGI Helpdesk based on GGUS/xGUS
- VO management section of the Operations Portal
List of USAG Members
- Chair: Leader of TNA3.3 task (NGI User Support Teams), Gergely Sipos/EGI.eu
- Secretary, Maria Dimou/CERN
- Representing the customers of user-facing services:
- User Community Board Chair: Steve Brever/EGI.eu
- Two VRC representatives to be selected by the UCB to represent the interests of the Virtual Research Communities
- A representative from the Heavy User Communities: Jamie Shiers/CERN
- Representative of the SA3 (Heavy User Communities) work package: Maria Girone/CERN
- Representing the developers and providers of user-facing services:
- The NA3 Technical Services task leader: Marios Chatziangelou/IASA
- Training Services: Claire Devereux, Ahmed Sajid /STFC
- Applications Database: William Vassilis Karageorgos/IASA
- VO Services: Ignacio Blanquer/UPV, Gonçalo Borges/LIP
- GGUS helpdesk: Torsten Antoni, Helmut Dres, Guenter Grein /KIT
- Operations Portal: Hélène Cordier, Cyril Lorphelin /IN2P3
- Representative of Operations (SA1): Tiziana Ferrari/EGI.eu
Meetings
- USAG meets at least as frequently as the UCB: once every 3 months
- Meetings should be held before the UCB meetings, possibly having a few days gap
- Convene additional meetings if the chair feels that necessary because of special user requirements and recommendations
- Teleconference meetings (e.g. EVO). F2F meeting only when USAG can be co-located with other events that USAG members would attend anyway
- Mailing list
- Meetings with minutes linked to the agenda: Indico category for USAG meetings
- 1st USAG teleconference 24/11/2010: https://www.egi.eu/indico/conferenceDisplay.py?confId=223
- 2nd USAG teleconference 10/02/2011: https://www.egi.eu/indico/conferenceDisplay.py?confId=311
- 3rd USAG teleconference 04/05/2011: https://www.egi.eu/indico/conferenceDisplay.py?confId=468