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EGI-InSPIRE:Tasks and services

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Revision as of 19:30, 27 February 2013 by Tferrari (talk | contribs)
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Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security


Task 1: Activity Management (Coordination/Operations Coordination/Operations management coordination)

Task 2: A Secure Infrastructure

Global services:
O-E-16 Security response (Security coordination)
NGI international services:
O-N-9a NGI operational security

Task 3: Service Deployment

Global services:
O-E-9 Middleware rollout
O-E-11 Interoperability (Coordination/Operations Coordination/Operations integration coordination)
NGI international services:
O-N-9b Rollout
O-N-9d Interoperability in the region

Task 4: Infrastructure for Grid Management

Global services:
O-E-1 GOCDB
O-E-3 Monitoring infrastructure
O-E-4 Operations portal and dashboard
O-E-12 Tools for network troubleshooting and monitoring
NGI International services:
O-N-1 Grid topology database
O-N-3 Grid repositories (for operational tools)
O-N-4 operations portal and dashboard

Task 5: Accounting

Global services:
O-E-2 Central accounting repository and portal
NGI International services:
O-N-2 NGI accounting infrastructure

Task 6: Helpdesk Infrastructure

Global services:
O-E-6 Helpdesk
O-E-8 User requirements
NGI International services:
O-N-6 NGI helpdesk system

Task 7: Support Teams

Global services:
O-E-7 1st line support (TPM)
O-E-12 Coordination of network support (Coordination/Operations Coordination/Network support)
NGI International services:
O-N-5 Oversight (NGI 1st line, ROD) (Coordination/Operations Coordination)
O-N-7 NGI support team
O-N-9c Resource allocation

Task 8 Providing a Reliable Grid Infrastructure

Global services:
O-E-5 Grid operations oversight (COD) (Coordination/Operations Coordination/Grid oversight)
O-E-14 Core grid services
O-E-13 Best practices and procedures (Coordination/Operations Coordination/Documentation)
NGI International services:
O-N-8 Grid core services