EGI-InSPIRE:Sa1 2014-02-04

From EGIWiki
Revision as of 14:33, 4 February 2014 by Ljocha (talk | contribs) (Software Support)
Jump to: navigation, search
Main operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security

Inspire reports menu: Home SA1 weekly Reports SA1 Task QR Reports NGI QR Reports NGI QR User support Reports

Progress of SA1 issues

Nothing new to report.


SA1.1 Activity Management



SA1.2 Security

SA1.3 Staged rollout

SA1.3 Integration

SA1.4 Central tools

SA1.5 Accounting



SA1.6 Helpdesk

  • Implementation and testing of CMS integration into GGUS
  • Testing merge of GGUS and xGUS structures
  • GGUS release
  • GGUS-AB meeting
  • Ticket monitoring

SA1.7 Support

Software Support

DMSU tickets flow Jan 26 -- Feb 1
assigned 8
back to tpm 0
reassigned to 3rd level 4
solved 2
open DMSU tickets status
assigned 0
in progress 1
waiting for reply 3
on hold 0

SA1.8 Availability and core services