EGI-InSPIRE:Sa1 2013-11-26

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Revision as of 14:43, 26 November 2013 by Ljocha (talk | contribs) (Software Support)
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Progress of SA1 issues

Nothing new to report.


SA1.1 Activity Management



SA1.2 Security

SA1.3 Staged rollout

SA1.3 Integration

SA1.4 Central tools

SAM activities

  • providing support with Site Nagios deployment for verification testbed
  • analysis of ngi.SAM instances with 0% A/R
  • first SAM transition meeting held on Monday 25th


  • discussion about adding multiple endpoints to existing service endpoint PI query

SA1.5 Accounting



SA1.6 Helpdesk

  • Preparing and testing of next GGUS release:
    • harmonizing internal structures
    • integration of CMS into GGUS
  • Ticket monitoring
  • Weekly phone conference

SA1.7 Support

Software Support

DMSU tickets flow Nov 17 -- 23
assigned 19
back to tpm 0
reassigned to 3rd level 12
solved 3
open DMSU tickets status
assigned 2
in progress 0
waiting for reply 3
on hold 0

SA1.8 Availability and core services