Difference between revisions of "EGI-InSPIRE:Sa1 2013-10-22"
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+ | {| class="wikitable" | ||
+ | |- | ||
+ | ! DMSU tickets flow Oct 6 -- 12 | ||
+ | |- | ||
+ | | assigned | ||
+ | | 7 | ||
+ | |- | ||
+ | | back to tpm | ||
+ | | 0 | ||
+ | |- | ||
+ | | reassigned to 3rd level | ||
+ | | 3 | ||
+ | |- | ||
+ | | solved | ||
+ | | 4 | ||
+ | |} | ||
+ | |||
+ | {| class="wikitable" | ||
+ | |- | ||
+ | ! open DMSU tickets status | ||
+ | |- | ||
+ | | assigned | ||
+ | | 0 | ||
+ | |- | ||
+ | | in progress | ||
+ | | 1 | ||
+ | |- | ||
+ | | waiting for reply | ||
+ | | 1 | ||
+ | |- | ||
+ | | on hold | ||
+ | | 2 | ||
+ | |} | ||
=SA1.8 Availability and core services= | =SA1.8 Availability and core services= |
Revision as of 14:35, 21 October 2013
Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
Inspire reports menu: | Home • | SA1 weekly Reports • | SA1 Task QR Reports • | NGI QR Reports • | NGI QR User support Reports |
Progress of SA1 issues
Nothing new to report.
Milestones/Deliverables
SA1.1 Activity Management
MEETINGS
ACTIVITIES
SA1.2 Security
SA1.3 Staged rollout
SA1.3 Integration
SA1.4 Central tools
SA1.5 Accounting
Repository
Portal
SA1.6 Helpdesk
- Preparing and testing of next GGUS release
- Ticket monitoring
- Preparing GGUS-AB meeting
SA1.7 Support
Software Support
DMSU tickets flow Oct 6 -- 12 | |
---|---|
assigned | 7 |
back to tpm | 0 |
reassigned to 3rd level | 3 |
solved | 4 |
open DMSU tickets status | |
---|---|
assigned | 0 |
in progress | 1 |
waiting for reply | 1 |
on hold | 2 |