Alert.png The wiki is deprecated and due to be decommissioned by the end of September 2022.
The content is being migrated to other supports, new updates will be ignored and lost.
If needed you can get in touch with EGI SDIS team using operations @ egi.eu.

Difference between revisions of "EGI-InSPIRE:Sa1 2013-10-15"

From EGIWiki
Jump to navigation Jump to search
Line 75: Line 75:
=SA1.7 Support=
=SA1.7 Support=
<!--  Trompert -->
<!--  Trompert -->
* DAShboard work and ticketing.


== Software Support ==
== Software Support ==

Revision as of 08:11, 16 October 2013

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security


Inspire reports menu: Home SA1 weekly Reports SA1 Task QR Reports NGI QR Reports NGI QR User support Reports


Progress of SA1 issues

Nothing new to report.

Milestones/Deliverables

  • D4.9 Operations Architecture: applying last comments from external review. New version is waiting for approval.

SA1.1 Activity Management

MEETINGS

  • pre-OMB meeting
  • Meeting with Diego Scardaci - handover of Miniproject and Resource Allocation task force leadership
  • Federated Cloud meeting
  • fedSM call, and preparation of service management improvement plan for EGI.eu core services
  • fedSM internal call - defining plans and actions


ACTIVITIES

  • QR14 preparation
  • handling of GGUS tickets
  • VO validation/decommissioning activities
  • Preparation for October OMB
  • preparation for GGUS AB meeting

SA1.2 Security

  • usual ongoing security operations activities handling security incidents and vulnerabilities
  • EGI/PRACE/EUDAT joint security workshop in Linkoping, Sweden
    • included discussions on possible a future H2020 bid
  • planning for EGI CSIRT F2F meeting in December
  • SVG: no new vulnerabilities but sent out advisory for a 'High' risk Torque problem, suggesting installing version of Torque from nikhef.
    • Risk Assessments also reported to software providers on 6 other vulnerabilities. (5 from one piece of software).

SA1.3 Staged rollout

New in Staged Rollout:

  • EMI bdii-top v. 1.1.3
  • EMI bdii-core v. 1.5.4

SA1.3 Integration

SA1.4 Central tools

SA1.5 Accounting

Repository

Portal

SA1.6 Helpdesk

  • GGUS development meetings at CERN
  • Ticket monitoring
  • Preparing next release

SA1.7 Support

  • DAShboard work and ticketing.

Software Support

DMSU tickets flow Oct 6 -- 12
assigned 7
back to tpm 0
reassigned to 3rd level 3
solved 4
open DMSU tickets status
assigned 0
in progress 1
waiting for reply 3
on hold 1

SA1.8 Availability and core services

  • Published league tables for September 2013
  • Handled re-computation requests
  • Unresponsive VOs decomission process has started and is ongoing
  • Bug on VOMS (in relation to dteam) found and accepted and opened by lead developer (https://issues.infn.it/jira/browse/VOMS-440). Testing the fix provided.
  • Ongoing work on updating NGI managers on dteam VOMS for NGI_MD, Benelux, NGI_MARGI and on the decomissioning of /france group (NGI_FRANCE will remain).
  • Support of dteam user in relation to dteam roles and their usage.
  • Updated services for certification infrastructure (WMS and Top-BDII are now running on EMI-3). Now working on cross integrating new endpoints with site-certification.egi.eu.
  • Testing of SHA-2 for EGI Catch-all CA
  • Testing of SAM-Update-22 for new security nagios box

Documentation

  • reviewing EGI.eu, RC and RP OLA - ongoing work
    • RC OLA send to NGI managers and Fedcloud task force for comments - approval scheduled during October OMB

Meetings