EGI-InSPIRE:Sa1 2013-09-24

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Revision as of 16:19, 24 September 2013 by Ljocha (talk | contribs) (Software Support)
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Progress of SA1 issues

Nothing new to report.


SA1.1 Activity Management



SA1.2 Security

  • lots of activity at the EGI TF in Madrid while keeping operational security activities going
  • ongoing handling of 3 security incidents
  • several ongoing risk assessments of new vulnerabilities
  • 3 training sessions at EGI TF and one double session on all operational security activities
  • AAI workshop on different levels of assurance (IGTF IOTA profile) at the EGI TF

SA1.3 Staged rollout

SA1.3 Integration

  • integration meeting during TF2013 with
  • Integration operations session

SA1.4 Central tools

SA1.5 Accounting



SA1.6 Helpdesk

  • EGI TF2013 Madrid

SA1.7 Support

Software Support

DMSU tickets flow Sep 15 -- 21
assigned 13
back to tpm 0
reassigned to 3rd level 8
solved 1
open DMSU tickets status
assigned 0
in progress 6
waiting for reply 2
on hold 1

SA1.8 Availability and core services


nothing to report