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Difference between revisions of "EGI-InSPIRE:Sa1 2013-08-20"

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=SA1.6 Helpdesk=  
=SA1.6 Helpdesk=  
<!-- G. Grein -->
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* Ticket monitoring
* Implementing feature requests for next GGUS release


=SA1.7 Support=
=SA1.7 Support=

Revision as of 07:49, 19 August 2013

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security


Inspire reports menu: Home SA1 weekly Reports SA1 Task QR Reports NGI QR Reports NGI QR User support Reports


Progress of SA1 issues

Nothing new to report.

Milestones/Deliverables

SA1.1 Activity Management

MEETINGS

ACTIVITIES

SA1.2 Security

SA1.3 Staged rollout

SA1.3 Integration

SA1.4 Central tools

SA1.5 Accounting

Repository

Portal

SA1.6 Helpdesk

  • Ticket monitoring
  • Implementing feature requests for next GGUS release

SA1.7 Support

  • followup of new sites with new alarms for software retirement
  • follow up of RPI, sites to be suspended, top BDII A/R, Unknowns
  • handling topics of the SAM nagios WG.
  • Certfication of SAGrid

Software Support

Network Support

SA1.8 Availability and core services

Documentation

Meetings