Difference between revisions of "EGI-InSPIRE:Sa1 2013-08-13"

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(SA1.2 Security)
(Software Support)
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== Network Support  ==
 
== Network Support  ==

Revision as of 12:44, 13 August 2013

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security


Inspire reports menu: Home SA1 weekly Reports SA1 Task QR Reports NGI QR Reports NGI QR User support Reports


Progress of SA1 issues

Nothing new to report.

Milestones/Deliverables

SA1.1 Activity Management

MEETINGS

ACTIVITIES

SA1.2 Security

  • quiet week - many on holiday
  • normal operational activities
  • emergency suspension project
  • cleaning mail lists and other access control
  • updating of new procedure documents

SA1.3 Staged rollout

  • Staged Rollout announcements:
    • EMI.wms v. 3.6.0
    • EMI.bdii-site v. 1.2.1
    • EMI.bdii-top v. 1.1.1
  • preparation of new release (EMI-3.2.0)

SA1.3 Integration

SA1.4 Central tools

SA1.5 Accounting

Repository

Portal

SA1.6 Helpdesk

  • Ticket monitoring
  • Implementing feature requests for next GGUS release
  • Preparing slides for EGI TF in Madrid

SA1.7 Support

  • followup of new sites with new alarms for software retirement
  • follow up of RPI, sites to be suspended, top BDII A/R, Unknowns
  • handling topics of the SAM nagios WG.
  • Certfication of SAGrid

Software Support

DMSU tickets flow Aug 4 - 10
assigned 14
back to tpm 1
reassigned to 3rd level 10
solved 2
open DMSU tickets status
assigned 0
in progress 1
waiting for reply 1
on hold 3

Network Support

SA1.8 Availability and core services

Documentation

Meetings