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Difference between revisions of "EGI-InSPIRE:Sa1 2013-06-18"

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== Network Support  ==
== Network Support  ==
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On hold


=SA1.8 Availability and core services=
=SA1.8 Availability and core services=

Revision as of 05:47, 20 June 2013

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security


Inspire reports menu: Home SA1 weekly Reports SA1 Task QR Reports NGI QR Reports NGI QR User support Reports


Progress of SA1 issues

https://rt.egi.eu/guest/Ticket/Display.html?id=4981 A second, more detailed review to promote service exchange across NGIs is being prepared: https://www.surveymonkey.com/s/NGI_services_provisioning_and_usage

Milestones/Deliverables

MS431 Deployed Middleware Support Unit Operations procedures: still in internal review

SA1.1 Activity Management

MEETINGS

  • TCB meeting
  • GGUS meetings to re-discuss the new policy enforced with the June release of requesting ETAs for all RFCs, regardless of the request priority, in order to take into account input from PTs
  • PY3 review: rehearslas
  • OMB: preparation of agenda, chairing

ACTIVITIES

  • preparation of new GGUS documentation pages that explain that changes in policies that affect software supporters and which were introduced with the June release
  • preparation of PY3 review slides (SA1 and JRA1)
  • review of feedback about TF13 core infrastructure track
  • handling of GGUS tickets and VO management requests
  • followup of progress of EMI 1 decommissioning campaign
  • decision to change to operations/critical various new metrics, preparation of migration to SAM Update 22
  • preparation of SHA-2 migration plan
  • preparation of dCache (EMI1) decommissioning campaign

SA1.2 Security

  • ongoing work handling the kernel vulnerability CVE-2013-2094
  • prepare final version of the procedure on handling compromised certificates and the emergency suspension
    • present this document at the OMB meeting
  • preparations for the EGI-InSPIRE review
  • SVG: 1 new vulnerability reported

SA1.3 Staged rollout

  • Released on the 12 of June the UMD-2 Update 6
  • UMD-3 activities:
    • Storm 1.1.1 entered into SR;
    • Several unicore products passed SR and are ready to enter production

SA1.3 Integration

  • ongoing work Cloud site certification

SA1.4 Central tools

  • FedCloud monitoring
    • modified accounting probe to be consistent with APEL-Pub
    • work on the OCCI probe for OpenStack endpoints
  • Analysis of Central-LFC endpoints monitoring
    • several NGIs are missing tests which causes UNKNOWNs in ROC_OPERATORS profile
  • Presenting SAM status at the OMB

SA1.5 Accounting

No report received

SA1.6 Helpdesk

  • Ticket monitoring
  • preparing next release and implementing feature requests

SA1.7 Support

Software Support

DMSU tickets flow Jun 9 -- 15
assigned 2
back to tpm 0
reassigned to 3rd level 1
solved 2
open DMSU tickets status
assigned 0
in progress 0
waiting for reply 2
on hold 2

Network Support

On hold

SA1.8 Availability and core services

Documentation

  • Procedure 17 - applying comments from NGIS

Meetings