Difference between revisions of "EGI-InSPIRE:Sa1 2013-05-21"

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(SA1.8 Availability and core services)
(SA1.7 Support)
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=SA1.7 Support=
=SA1.7 Support=
<!--  Trompert -->
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* followup of new sites with new EMI-1 alarms for software retirement
* follow up of RPI, sites to be suspended, top BDII A/R, Unknowns
*investigation status changes of sites
== Software Support ==
== Software Support ==
<!-- A Krenek -->
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Revision as of 17:08, 21 May 2013

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security

Inspire reports menu: Home SA1 weekly Reports SA1 Task QR Reports NGI QR Reports NGI QR User support Reports

Progress of SA1 issues

Nothing new to report.


MS425: malgorzata to update on status of milestone MS431: Deployed Middleware Support Unit Operations procedures: Ales Krenek to provide information on status

SA1.1 Activity Management


  • bi-weekly operations meeting: agenda and contributions (TF, PS)
  • Contribution to WLCG operations meeting (TF, PS)
  • WLCG Management Board (TF)
  • EuroARGO meeting (MK)
  • EISCAT3D meeting (MK)


  • preparation of SHA-2 monitoring plan
  • assessment of SHA-2 migration calendar
  • assessment of status of EMI 1 StoRM bug fixing, negotiation of extension of support calendar, planning of future release, change of decommissioning plan and related monitoring infrastructure
  • negotiation of support of EMI UI and WN, assessment of future support of torque configurations
  • preparation OMB agenda and followup of actions
  • review of SA1 PY3 metrics, all values assessed and fixed where needed in metrics portal
  • review of project metrics in metrics portal and feedback to developers to implement updates
  • preparation of periodic report
  • D1.13 review: review of SA1 metrics, PY4 targets and and strategic metrics
  • preparation of DRIHM testbed, creation of support sso, collection of contact information from NGIs
  • preparation of VPH testbed
  • feedback to NIL bulletin
  • assessment of progress of MiniP on Availability/Reliability computation
  • preparation of TF13 operations track completed, all abstracts submitted to indico
  • preparation of council document on resource allocation

SA1.2 Security

  • Lots of activity assessing and handling a critical Linux kernel vulnerability (EGI-ADV-20130514)
  • Annual reporting for PY3
  • SVG: 4 new vulnerabilities reported and being handled
  • Monthly CSIRT team meeting (16 May)
  • Monthly SVG meeting (16 May)

SA1.3 Staged rollout

  • On the 14th of May it was release of the first UMD-3 release with total of 23 products mainly from EMI.
  • Preparation of the UMD-2 update 5.

SA1.3 Integration

  • review of PROC09 Resource Centre Registration and Certification in terms of cloud resources integration and certification

SA1.4 Central tools

SA1.5 Accounting



SA1.6 Helpdesk

  • Ticket monitoring
  • Preparation of the next GGUS release
  • Cleaning up of all support units in preparation to the end of EMI/IGE projects
  • Defining new structure of PTs
  • Testing of new features on GGUS test instance

SA1.7 Support

  • followup of new sites with new EMI-1 alarms for software retirement
  • follow up of RPI, sites to be suspended, top BDII A/R, Unknowns
  • investigation status changes of sites

Software Support

DMSU tickets flow May 12 -- 18
assigned 9
back to tpm 0
reassigned to 3rd level 8
solved 2

Network Support

SA1.8 Availability and core services


  • Update of MS425 based on internal review results and comments (ongoing)


  • ENVRI f2f meeting (WP3), UvA, May 2013