Difference between revisions of "EGI-InSPIRE:Sa1 2013-04-23"

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=SA1.6 Helpdesk=  
 
=SA1.6 Helpdesk=  
 
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* Ticket monitoring
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* Implemented wiki pages describing work flows for tickets waiting for submitter input or PT input
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* Phone conference with Savannah and JIRA admins on migration of GGUS shopping list from Savannah to JIRA
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* Support on how using the report generator
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* Prepared GGUS release; installed release on test instance
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* Weekly shopping list phone meeting
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* Internal wrap-up of EGI CF
  
 
=SA1.7 Support=
 
=SA1.7 Support=

Revision as of 09:00, 22 April 2013

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security


Inspire reports menu: Home SA1 weekly Reports SA1 Task QR Reports NGI QR Reports NGI QR User support Reports


Progress of SA1 issues

Nothing new to report.

Milestones/Deliverables

SA1.1 Activity Management

MEETINGS

ACTIVITIES

SA1.2 Security

SA1.3 Staged rollout

SA1.3 Integration

SA1.4 Central tools

SA1.5 Accounting

Repository

Portal

SA1.6 Helpdesk

  • Ticket monitoring
  • Implemented wiki pages describing work flows for tickets waiting for submitter input or PT input
  • Phone conference with Savannah and JIRA admins on migration of GGUS shopping list from Savannah to JIRA
  • Support on how using the report generator
  • Prepared GGUS release; installed release on test instance
  • Weekly shopping list phone meeting
  • Internal wrap-up of EGI CF

SA1.7 Support

Software Support

Network Support

SA1.8 Availability and core services

Documentation

Meetings