Difference between revisions of "EGI-InSPIRE:Sa1 2013-04-23"

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== Network Support  ==
 
== Network Support  ==

Revision as of 16:05, 23 April 2013

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security


Inspire reports menu: Home SA1 weekly Reports SA1 Task QR Reports NGI QR Reports NGI QR User support Reports


Progress of SA1 issues

Nothing new to report.

Milestones/Deliverables

SA1.1 Activity Management

MEETINGS

ACTIVITIES

SA1.2 Security

  • usual routine activities
  • preparing for face to face meeting of the CSIRT team in Linkoping, Sweden (24-25 April)
  • this will include participation by staff from PRACE and EUDAT
  • work on reporting module for Security Service Challenges (and preparing reports)
  • central emergency suspension
  • 1 new vulnerability reported
  • SVG monthly meeting
  • New RAT member invited and agreed to join (Simon Fayer from Imperial)
  • Updated compromised certificate procedure

SA1.3 Staged rollout

  • Continuing of the activities regarding the UMD-2
    • Preparation of a new release in order to scope a new security vulnerability reported in the blah component.
  • Final preparation for the major release UMD-3 which contains products from EMI-3 topics :
    • Over 20 products ready to be release: RT
      • UMD-3 wiki page: WIKI
    • Continuing of the UMD-3 staged rollout activities.
  • Collaboration with the CSIRT team for the elaboration of an wiki page regarding the Argus interoperability with the remaining middleware.
    • wiki page can be found here

SA1.3 Integration

SA1.4 Central tools

SA1.5 Accounting

Repository

Portal

SA1.6 Helpdesk

  • Ticket monitoring
  • Implemented wiki pages describing work flows for tickets waiting for submitter input or PT input
  • Phone conference with Savannah and JIRA admins on migration of GGUS shopping list from Savannah to JIRA
  • Support on how using the report generator
  • Prepared GGUS release; installed release on test instance
  • Weekly shopping list phone meeting
  • Internal wrap-up of EGI CF

SA1.7 Support

Software Support

DMSU tickets flow Apr 7-13
assigned 17
back to tpm 0
reassigned to 3rd level 9
solved 4
open DMSU tickets status
assigned 0
in progress 4
waiting for reply 4
on hold 0

Network Support

SA1.8 Availability and core services

Documentation

Meetings