Difference between revisions of "EGI-InSPIRE:Sa1 2013-04-09"

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(Software Support)
(SA1.5 Accounting)
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=SA1.5 Accounting=  
 
=SA1.5 Accounting=  
 
'''<!--A. Packer--> Repository '''
 
'''<!--A. Packer--> Repository '''
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Attending EGI Community Forum, participation in Accounting workshop and Federated Cloud workshop
  
 
'''<!--A. Packer--> Portal'''
 
'''<!--A. Packer--> Portal'''
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Attending EGI Community Forum, participation in Accounting workshop and Federated Cloud workshop
  
 
=SA1.6 Helpdesk=  
 
=SA1.6 Helpdesk=  

Revision as of 11:31, 24 April 2013

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security


Inspire reports menu: Home SA1 weekly Reports SA1 Task QR Reports NGI QR Reports NGI QR User support Reports


Progress of SA1 issues

Nothing new to report.

Milestones/Deliverables

SA1.1 Activity Management

MEETINGS

ACTIVITIES

SA1.2 Security

SA1.3 Staged rollout

SA1.3 Integration

SA1.4 Central tools

SA1.5 Accounting

Repository Attending EGI Community Forum, participation in Accounting workshop and Federated Cloud workshop

Portal Attending EGI Community Forum, participation in Accounting workshop and Federated Cloud workshop

SA1.6 Helpdesk

  • Ticket monitoring
  • Preparing GGUS April release
  • Weekly phone conference for discussing open requests (shopping list) on GGUS
  • Preparing relevant meetings at EGI CF in Manchester

SA1.7 Support

  • followup of new sites with new EMI-1 alarms for software retirement
  • follow up of RPI, sites to be suspended, top BDII A/R, Unknowns
  • preparation ROD meeting CF

Software Support

DMSU tickets flow Mar 31 - Apr 6
assigned 18
back to tpm 1
reassigned to 3rd level 13
solved 5

Network Support

SA1.8 Availability and core services

  • Handling of recomputation requests (GGUS: 93035, 92806, 93028)
  • Initialization and start of operation of EGI Catch-all RA in South Africa (South African National Bioinformatics Instititute)

Documentation

nothing to report

Meetings