Difference between revisions of "EGI-InSPIRE:Sa1 2013-04-02"
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== Software Support == | == Software Support == | ||
<!-- A Krenek --> | <!-- A Krenek --> | ||
Contribution to D5.9 provided. Otherwise nothing special to report | |||
{| class="wikitable" | |||
|- | |||
! DMSU tickets flow Mar 24-31 | |||
|- | |||
| assigned | |||
| 15 | |||
|- | |||
| back to tpm | |||
| 0 | |||
|- | |||
| reassigned to 3rd level | |||
| 14 | |||
|- | |||
| solved | |||
| 4 | |||
|} | |||
{| class="wikitable" | |||
|- | |||
! open DMSU tickets status | |||
|- | |||
| assigned | |||
| 2 | |||
|- | |||
| in progress | |||
| 3 | |||
|- | |||
| waiting for reply | |||
| 1 | |||
|- | |||
| on hold | |||
| 1 | |||
|} | |||
== Network Support == | == Network Support == |
Revision as of 16:26, 2 April 2013
Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
Inspire reports menu: | Home • | SA1 weekly Reports • | SA1 Task QR Reports • | NGI QR Reports • | NGI QR User support Reports |
Progress of SA1 issues
Nothing new to report.
Milestones/Deliverables
D4.8: Annual assessment of the production infrastructure. Gathering of raw data completed, working towards finalizing text.
SA1.1 Activity Management
MEETINGS
ACTIVITIES
SA1.2 Security
SA1.3 Staged rollout
SA1.3 Integration
SA1.4 Central tools
SA1.5 Accounting
Repository
Portal
SA1.6 Helpdesk
SA1.7 Support
Software Support
Contribution to D5.9 provided. Otherwise nothing special to report
DMSU tickets flow Mar 24-31 | |
---|---|
assigned | 15 |
back to tpm | 0 |
reassigned to 3rd level | 14 |
solved | 4 |
open DMSU tickets status | |
---|---|
assigned | 2 |
in progress | 3 |
waiting for reply | 1 |
on hold | 1 |
Network Support
SA1.8 Availability and core services
Documentation
Nothing new to report