Difference between revisions of "EGI-InSPIRE:Sa1 2013-03-19"

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(SA1.6 Helpdesk)
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=SA1.6 Helpdesk=  
 
=SA1.6 Helpdesk=  
 
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* Ticket monitoring
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* Weekly phone conference for discussing enhancements on GGUS
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* Preparing GGUS March release
  
 
=SA1.7 Support=
 
=SA1.7 Support=

Revision as of 11:13, 18 March 2013

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security


Inspire reports menu: Home SA1 weekly Reports SA1 Task QR Reports NGI QR Reports NGI QR User support Reports


Progress of SA1 issues

Nothing new to report.

Milestones/Deliverables

SA1.1 Activity Management

MEETINGS

ACTIVITIES

SA1.2 Security

SA1.3 Staged rollout

SA1.3 Integration


SA1.4 Central tools

SA1.5 Accounting

Repository

Portal

SA1.6 Helpdesk

  • Ticket monitoring
  • Weekly phone conference for discussing enhancements on GGUS
  • Preparing GGUS March release

SA1.7 Support

Software Support

Network Support

SA1.8 Availability and core services

Documentation

Meetings