Difference between revisions of "EGI-InSPIRE:Sa1 2013-02-19"
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=SA1.6 Helpdesk= | =SA1.6 Helpdesk= | ||
<!-- G. Grein --> | <!-- G. Grein --> | ||
* review of status of | * review of status of [https://ggus.eu/tech/dashboard.php?cat=swrel&maxnumber=all&priority=any&tstatus=any&supportunit=EGI+Software+Provisioning&xxxorderby=date+of+creation&sort=desc software release dashboard] in GGUS. Details in RT [https://rt.egi.eu/rt/Ticket/Display.html?id=4938 ticket]. | ||
* discussion of agenda items for Feb GGUS AB meeting: review of R/W access to tickets in technology helpdesk and assessment of GGUS features/SUs/worksflows that will be affected by the end of EMI and IGE, so that all the changes necessary will be prepared in GGUS before April 2013 | * discussion of agenda items for [https://indico.egi.eu/indico/conferenceDisplay.py?confId=1265 Feb GGUS AB] meeting: review of R/W access to tickets in technology helpdesk and assessment of GGUS features/SUs/worksflows that will be affected by the end of EMI and IGE, so that all the changes necessary will be prepared in GGUS before April 2013 | ||
* Monitoring tickets. | * Monitoring tickets. | ||
* Implementing changes for next GGUS release | * Implementing changes for next GGUS release |
Revision as of 10:48, 18 February 2013
Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
Inspire reports menu: | Home • | SA1 weekly Reports • | SA1 Task QR Reports • | NGI QR Reports • | NGI QR User support Reports |
Progress of SA1 issues
Nothing new to report.
Milestones/Deliverables
- D4.7 Operations Sustainability.
SA1.1 Activity Management
MEETINGS
ACTIVITIES
SA1.2 Security
SA1.3 Staged rollout
SA1.3 Integration
- EGI ENVRI collaboration wiki space created
SA1.4 Central tools
SA1.5 Accounting
Repository
Portal
SA1.6 Helpdesk
- review of status of software release dashboard in GGUS. Details in RT ticket.
- discussion of agenda items for Feb GGUS AB meeting: review of R/W access to tickets in technology helpdesk and assessment of GGUS features/SUs/worksflows that will be affected by the end of EMI and IGE, so that all the changes necessary will be prepared in GGUS before April 2013
- Monitoring tickets.
- Implementing changes for next GGUS release
- Preparing mile stone MS710 for JRA1
SA1.7 Support
Software Support
Network Support
SA1.8 Availability and core services
Documentation
- Regional_Operator_on_Duty - ROD wiki page rearranged and new materials added