Difference between revisions of "EGI-InSPIRE:Sa1 2012-11-21"

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(SA1.6 Helpdesk)
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# new preocedure created [[PROC16 |PROC16 Unsupported software version decommission]] and introduced on OMB meeting for approval
 
# new preocedure created [[PROC16 |PROC16 Unsupported software version decommission]] and introduced on OMB meeting for approval
 
# new escalation process created: [[PROC01#Escalation_for_operational_problem_with_unsupported_MW_at_site.C2.A0 |Escalation for operational problem with unsupported MW at site]] and introduced on OMB meeting for approval
 
# new escalation process created: [[PROC01#Escalation_for_operational_problem_with_unsupported_MW_at_site.C2.A0 |Escalation for operational problem with unsupported MW at site]] and introduced on OMB meeting for approval
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# [[User_Documentation| User documentation space]] was created
  
 
= Meetings=
 
= Meetings=
 
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Revision as of 15:36, 20 November 2012

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security


<< SA1 weekly reports

Progress of SA1 issues

Milestones/Deliverables

  • D4.7 Operations Sustainability

SA1.1 Activity Management

  • Attended WLCG GDB, presented MW upgrade campaign status

SA1.2 Security

SA1.3 Staged rollout

SA1.3 Integration

  1. Globus integration task meeting 16.11.2012

SA1.4 Central tools

  • Problem with a configuration of site BDII on HG-03-AUTH caused SAM CREAM-CE tests to use incorrect broker and fail reporting WN results on Monday 19th. Workaround was provided to SAM admins and problem was corrected on HG-03-AUTH.
  • Problem with sites not publishing WN results correctly (NGI_PL) under investigation. Logs on brokers indicate error on client side.

SA1.5 Accounting

Repository

Apart from a short scheduled network outage last Tuesday the repository has been running smoothly this week.

SA1.6 Helpdesk

  • Presentation at the GDB meeting at CERN
  • Working on the new features for the next release on 2012-11-28
  • Discussion with WLCG people about the interface GGUS-SNOW

SA1.7 Support

Software Support

Network Support

SA1.8 Availability and core services

Documentation

  1. ongoing work on EGI service proftolio
  2. work started to split Availability and reliability monthly statistics page into procedure and page with statistics
  3. EGI OLA introducted during OMB meeting
  4. new preocedure created PROC16 Unsupported software version decommission and introduced on OMB meeting for approval
  5. new escalation process created: Escalation for operational problem with unsupported MW at site and introduced on OMB meeting for approval
  6. User documentation space was created

Meetings