EGI-InSPIRE:Sa1 2012-11-14

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Revision as of 10:53, 14 November 2012 by Dkelsey (talk | contribs) (SA1.2 Security)
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Main operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security

SA1 weekly report

Progress of SA1 issues


  • D4.7 Operations Sustainability

SA1.1 Activity Management

  • Meeting with JRA1 for the VO A/R statistics calculation
  • Meeting with EGI CSIRT to assess the status of MW monitoring and unresponsive sites
  • Federated Clouds task force meeting
  • Supervision of the middleware upgrade process
  • Follow up of WN vulnerability
  • Preparation of a presentation for the WLCG GDB, about the MW upgrade campaing
  • Input to QR10

SA1.2 Security

  • ongoing work on middleware migration campaign
  • agreed escalation procedure for non-responsive sites
  • all reachable WMS systems now fixed for vulnerabilities 4039 and 4073
  • chasing few remaining WMS systems published in BDII but not reachable
  • planning for EMI-1 end of life in first quarter of 2013
  • several new issues being handled in SVG

SA1.3 Staged rollout

  • Work towards umd 2.3.0
  • Staged rollout of SAM/Nagios 19

SA1.3 Integration

  • preparation of Globus Task Force meeting
  • Mapper: ongoing discussion on ticket workflow

SA1.4 Central tools

SA1.5 Accounting

Mainly reactive support work this week. Plus handling the fall-out from a site-wide power failure at RAL.

SA1.6 Helpdesk

  • Preparing the presentation at the GDB meeting at CERN
  • Working on the new features for the next release on 2012-11-28

SA1.7 Support

Software Support

GGUS #87929 may have broader impact, will be reported to Operations.

Currently there are no open high-priority tickets with swsupport and TPs.

DMSU tickets flow Nov 4--10
assigned 21
back to tpm 1
reassigned to 3rd level 17
solved 3
open DMSU tickets status
assigned 0
in progress 5
waiting for reply 4
on hold 2

Network Support

SA1.8 Availability and core services

Catch All Core Services + A/R Report

  • Migrated vomrs data for dteam VO to new (umd2 based) voms service endpoint
  • migration of production service endpoint is scheduled for this week
  • Handled 4 A/R recomputation requests for October 2012
  • Published final A/R reports for October 2012
  • Operation of dteam VO service
    • Removed 67 entries with expired certificates (certificates signed by expired CAs)


  • "EGI wiki guide" introduced to the community
  • ongoing work on:
    • EGI service proftolio
    • EGI OLA
    • Service type decommission procedure