Difference between revisions of "EGI-InSPIRE:Sa1 2012-11-14"

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=SA1.6 Helpdesk=  
 
=SA1.6 Helpdesk=  
 
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* Preparing the presentation at the GDB meeting at CERN 
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* Working on the new features for the next release on 2012-11-28
  
 
=SA1.7 Support=
 
=SA1.7 Support=

Revision as of 12:27, 13 November 2012

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security


SA1 weekly report

Progress of SA1 issues

Milestones/Deliverables

  • D4.7 Operations Sustainability

SA1.1 Activity Management

SA1.2 Security

SA1.3 Staged rollout

SA1.3 Integration

  • preparation of Globus Task Force meeting
  • Mapper: ongoing discussion on ticket workflow

SA1.4 Central tools

SA1.5 Accounting

SA1.6 Helpdesk

  • Preparing the presentation at the GDB meeting at CERN
  • Working on the new features for the next release on 2012-11-28

SA1.7 Support

Software Support

Network Support

SA1.8 Availability and core services

Documentation

  • "EGI wiki guide" introduced to the community
  • ongoing work on:
    • EGI service proftolio
    • EGI OLA
    • Service type decommission procedure

Meetings