EGI-InSPIRE:Sa1 2012-11-07
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SA1 weekly report
Progress of SA1 issues
Milestones/Deliverables
- D4.7 Operations Sustainability
SA1.1 Activity Management
SA1.2 Security
SA1.3 Staged rollout
- Preparation for UMD 2.3.0 - SW provisioning undergoing for several products from EMI and IGE.
- Checking the status of GLUE2 resource information published by EMI2 services.
SA1.3 Integration
- Globus integration meeting scheduled on 16.11.2012
- Interoperations and Task forses pages chagned to provide current status of integration
SA1.4 Central tools
SA1.5 Accounting
SA1.6 Helpdesk
- GGUS shopping list meeting to prioritise requests for the next release
- Discussion about alternative ways to access GGUS without grid certificate
SA1.7 Support
- usual ticket handling and dashboard work
- handling unsupported middleware tickets
- investigating incorporation of test infrastructures
- prepare cod f2f
Software Support
All the tickets processed this week have local impact, no general issues to report.
DMSU tickets flow Oct 28 -- Nov 4 | |
---|---|
assigned | 13 |
back to tpm | 0 |
reassigned to 3rd level | 6 |
solved | 5 |
open DMSU tickets status | |
---|---|
assigned | 0 |
in progress | 4 |
waiting for reply | 6 |
on hold | 2 |
Network Support
SA1.8 Availability and core services
Documentation
- ongoing work on the operations wiki space e.g. new look of Operations main page, creating new templates
- preparing EGI wiki guide
- ongoing work on EGI OLA
- new procedure is being prepared https://wiki.egi.eu/wiki/PROC16 Service type decommission procedure