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EGI-InSPIRE:Sa1 2012-10-31

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Inspire reports menu: Home SA1 weekly Reports SA1 Task QR Reports NGI QR Reports NGI QR User support Reports

Progress of SA1 issues

  • SA1: Albania not yet in production. No news
  • SA1: PQ8 Grid software maintenance and support after EMI/IGE. Issues are being handled and will be dwelt with at the Nov TCB


  • D4.7 Operations Sustainability: being edited, reviewing material from survey

SA1.1 Activity Management


  • EMI all hands meeting
  • JRA1 phone meeting
  • GGUS advisory board
  • EGI/EUDAT/PRACE meeting for organization of Nov workshop
  • Meeting with DANTE for discussion of the DANTE MoU
  • Security meeting (CSIRT/COD) for followup of progress of upgrading of unsupported software and definition of next steps and handover of activities to CSIRT from 05 Nov
  • OMB


  • Follow up with NGIs not deploying SAM instances compatible with the new GOCDB service types
  • Contribution and review of the post EMI EMI/EGI collaboration proposal document
  • Contribution and review of proposal on resource allocation
  • Revision of operations activities for 2013
  • Review of the metric portal requirements
  • Revision of DANTE MoU
  • Preparation of agenda of EGI/EUDAT/PRACE workshop, organization of participation of user communities
  • preparation of OMB agenda
  • proposal for change of AUP of OPS VO for participation of IRTF staff
  • proposal for end of support of lcg-ce in the tools
  • revision of procedures to be approved at the OMB
  • announcement of EGI discussion forum
  • opening of EGI GLUE 2 profile to public comment

SA1.2 Security

  • TI accreditation successfully achieved
  • ongoing programme to chase all remaining unpatched WMS deployments
  • ongoing monitoring of retired/retiring gLite 3.1/3.2 components
  • planning for handling late or non-responsive sites in upgrade to EMI (presentation to OMB)
  • monthly CSIRT team meeting (25 Oct)
  • induction of new UK NGI security officer
  • need for a policy about usage of contact information available from GOCDB

SA1.3 Staged rollout

  • Monday 29 October: release of UMD 1.9.0 and UMD 2.2.1
  • SW provisioning for UMD2.3.0 (due 19 November) ongoing.
  • Participation in OMB (Status of SW provisioning) and SA2 weekly meeting.
  • Preparation of SA1.3 QR10
  • Revision of resource distribution for staged rollout across EMI 1 and EMI 2 (shifting resources towards EMI 2)

SA1.3 Integration

  • preparation of EGI/EUDAT/PRACE workshop
  • GLOBUS and UNICORE probes will become OPERATIONS as of 01 Nov

SA1.4 Central tools

  • SAM for EGI operations tools, AppDB and training market place being installed at CERN (work in progress).
  • metrics portal, accounting portal unreachable on 31/10 because of changed firewall configuration, problem being fixed

SA1.5 Accounting

  • DGAS now publishing in production via SSM. France have postponed their migration until November due to staff issues.
  • High load of support effort to sites trying to publish UserDNs, and coordination of sites then wishing to republish.
  • Support effort also for sites upgrading APEL and/or CREAM to EMI.
  • Discussing with EMI the effects of changing UserDN format in CAR.

SA1.6 Helpdesk

Discussion of handling of tickets that do not receive feedback from the submitter; discussion of reporting lines to notify EMI/IGE in case of tickets that are not making progress; revision of policy about closing middleware incident reports with low priority that are unattended for 6 months

SA1.7 Support

  • usual ticket handling and dashboard work
  • handling unsupported middleware tickets
  • investigating incorporation of test infrastructures
  • prepare cod f2f
  • prepare three presentations for OMB about:
1. org.sam.glexec.WN-gLExec as operations test
2. unsupported middleware followup
3. Followup underperforming resource centres

Software Support

DMSU tickets flow Oct 21 -- Oct 27
assigned 20
back to tpm 0
reassigned to 3rd level 18
solved 1
open DMSU tickets status
assigned 1
in progress 1
waiting for reply 5
on hold 2

Network Support

  • contacted CERN for NAGIOS IPv6 tests
  • enabled 2 additional VOs on LFC catalogue
  • installed new servers for new services to be tested (EMIR, myproxy)

SA1.8 Availability and core services

Catch All Core Services

  • testing of migration roadmap procedure on fresh installed emi voms instance
  • regular operations of VOMS service
  • study of documentation on how to migrate VOMRS to VOMS


  • ongoing work on the operations wiki space
  • preparing EGI wiki guide
  • ongoing work on EGI OLA
  • new procedure for renaming a Resource Center PROC15 was approved by OMB
  • updates to two other procedures approved by OMB


  • PRACE/EGI/community meeting on data management (26-27 Nov)
  • ENVRI use case meeting (Nov)
  • EISCAT 3D workshop, kiruna, Nov 12-14