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Difference between revisions of "EGI-InSPIRE:Sa1 2012-10-31"

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{{Template:Op menubar}}
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[[Category:SA1 weekly report]]
{{Template:Inspire_reports_menubar}}
SA1 weekly report
{{TOC_right}}  


=Progress of SA1 issues=  
=Progress of SA1 issues=  
<!-- T. Ferrari -->
<!-- T. Ferrari -->
(SA1) PQ8 Grid software maintenance and support
*SA1: Albania not yet in production. No news
*SA1: PQ8 Grid software maintenance and support after EMI/IGE. Issues are being handled and will be dwelt with at the Nov TCB


=Milestones/Deliverables=
=Milestones/Deliverables=
<!-- T. Ferrari -->
<!-- T. Ferrari -->
* MS421:
* D4.7 Operations Sustainability: being edited, reviewing material from survey
* D4.6 Operations Architecture:  


=SA1.1 Activity Management=  
=SA1.1 Activity Management=  
<!-- S. Burke, T. Ferrari,  M. Krakowian, P. Solagna -->
<!-- S. Burke, T. Ferrari,  M. Krakowian, P. Solagna -->
MEETINGS
* EMI all hands meeting
* JRA1 phone meeting
* GGUS advisory board
* EGI/EUDAT/PRACE meeting for organization of Nov workshop
* Meeting with DANTE for discussion of the DANTE MoU
* Security meeting (CSIRT/COD) for followup of progress of upgrading of unsupported software and definition of next steps and handover of activities to CSIRT from 05 Nov
* OMB
ACTIVITIES
* Follow up with NGIs not deploying SAM instances compatible with the new GOCDB service types
* Contribution and review of the post EMI EMI/EGI collaboration proposal document
* Contribution and review of proposal on resource allocation
* Revision of EGI.eu operations activities for 2013
* Review of the metric portal requirements
* Revision of DANTE MoU
* Preparation of agenda of EGI/EUDAT/PRACE workshop, organization of participation of user communities
* preparation of OMB agenda
* proposal for change of AUP of OPS VO for participation of IRTF staff
* proposal for end of support of lcg-ce in the tools
* revision of procedures to be approved at the OMB
* announcement of EGI discussion forum
* opening of EGI GLUE 2 profile to public comment


=SA1.2 Security=  
=SA1.2 Security=  
Line 24: Line 48:
* monthly CSIRT team meeting (25 Oct)
* monthly CSIRT team meeting (25 Oct)
* induction of new UK NGI security officer
* induction of new UK NGI security officer
* need for a policy about usage of contact information available from GOCDB


= SA1.3 Staged rollout =
= SA1.3 Staged rollout =
*Monday 29 October: release of UMD 1.9.0 and UMD 2.2.1
*SW provisioning for UMD2.3.0 (due 19 November) ongoing.
*Participation in OMB (Status of SW provisioning) and SA2 weekly meeting.
*Preparation of SA1.3 QR10
*Revision of resource distribution for staged rollout across EMI 1 and EMI 2 (shifting resources towards EMI 2)


=SA1.3 Integration=
=SA1.3 Integration=
<!-- E. Imamagic, M. Krakowian from Nov 2012 -->
<!-- E. Imamagic, M. Krakowian from Nov 2012 -->
* preparation of EGI/EUDAT/PRACE workshop
* GLOBUS and UNICORE probes will become OPERATIONS as of 01 Nov


=SA1.4 Central tools=  
=SA1.4 Central tools=  
<!--E. Imamagic -->
<!--E. Imamagic -->
 
* SAM for EGI operations tools, AppDB and training market place being installed at CERN (work in progress).
* metrics portal, accounting portal unreachable on 31/10 because of changed firewall configuration, problem being fixed


=SA1.5 Accounting= <!--J. Gordon-->  
=SA1.5 Accounting= <!--J. Gordon-->  
Line 42: Line 76:


=SA1.6 Helpdesk=  
=SA1.6 Helpdesk=  
<!-- T. Antoni -->  
<!-- T. Antoni -->
Discussion of handling of tickets that do not receive feedback from the submitter; discussion of reporting lines to notify EMI/IGE in case of tickets that are not making progress; revision of policy about closing middleware incident reports with low priority that are unattended for 6 months


=SA1.7 Support=
=SA1.7 Support=
<!--  trompert -->
<!--  trompert -->


* usual ticket handling and dashboard work
* handling unsupported middleware tickets
* investigating incorporation of test infrastructures
* prepare cod f2f
* prepare three presentations for OMB about:
1. org.sam.glexec.WN-gLExec as operations test
2. unsupported middleware followup
3. Followup underperforming resource centres


== Software Support ==
== Software Support ==
<!-- A Krenek -->
<!-- A Krenek -->
{| class="wikitable"
|-
! DMSU tickets flow Oct 21 -- Oct 27
|-
| assigned
| 20
|-
| back to tpm
| 0
|-
| reassigned to 3rd level
| 18
|-
| solved
| 1
|}
{| class="wikitable"
|-
! open DMSU tickets status
|-
| assigned
| 1
|-
| in progress
| 1
|-
| waiting for reply
| 5
|-
| on hold
| 2
|}


== Network Support  ==
== Network Support  ==


* contacted CERN for NAGIOS IPv6 tests
* enabled 2 additional  VOs on LFC catalogue
* installed new servers for new services to be tested (EMIR, myproxy)
=SA1.8 Availability and core services= <!--C. Kanellopoulos-->


=SA1.8 Availability and core services=
== Catch All Core Services  ==
<!--C. Kanellopoulos-->


*testing of migration roadmap procedure on fresh installed emi voms instance
*regular operations of VOMS service
*study of documentation on how to migrate VOMRS to VOMS


== Documentation ==
== Documentation ==
<!-- M. Krakowian -->


*ongoing work on the operations wiki space
*preparing EGI wiki guide
*ongoing work on EGI OLA
*new procedure for renaming a Resource Center [[PROC15]] was approved by OMB
*updates to two other procedures approved by OMB


= Meetings=
= Meetings=
<!--all-->
<!--all-->
* PRACE/EGI/community meeting on data management (October/beginning of November)
* PRACE/EGI/community meeting on data management (26-27 Nov)
* ENVRI use case meeting (Nov)
* EISCAT 3D workshop, kiruna, Nov 12-14

Latest revision as of 16:45, 6 January 2015

EGI Inspire Main page


Inspire reports menu: Home SA1 weekly Reports SA1 Task QR Reports NGI QR Reports NGI QR User support Reports



Progress of SA1 issues

  • SA1: Albania not yet in production. No news
  • SA1: PQ8 Grid software maintenance and support after EMI/IGE. Issues are being handled and will be dwelt with at the Nov TCB

Milestones/Deliverables

  • D4.7 Operations Sustainability: being edited, reviewing material from survey

SA1.1 Activity Management

MEETINGS

  • EMI all hands meeting
  • JRA1 phone meeting
  • GGUS advisory board
  • EGI/EUDAT/PRACE meeting for organization of Nov workshop
  • Meeting with DANTE for discussion of the DANTE MoU
  • Security meeting (CSIRT/COD) for followup of progress of upgrading of unsupported software and definition of next steps and handover of activities to CSIRT from 05 Nov
  • OMB

ACTIVITIES

  • Follow up with NGIs not deploying SAM instances compatible with the new GOCDB service types
  • Contribution and review of the post EMI EMI/EGI collaboration proposal document
  • Contribution and review of proposal on resource allocation
  • Revision of EGI.eu operations activities for 2013
  • Review of the metric portal requirements
  • Revision of DANTE MoU
  • Preparation of agenda of EGI/EUDAT/PRACE workshop, organization of participation of user communities
  • preparation of OMB agenda
  • proposal for change of AUP of OPS VO for participation of IRTF staff
  • proposal for end of support of lcg-ce in the tools
  • revision of procedures to be approved at the OMB
  • announcement of EGI discussion forum
  • opening of EGI GLUE 2 profile to public comment

SA1.2 Security

  • TI accreditation successfully achieved
  • ongoing programme to chase all remaining unpatched WMS deployments
  • ongoing monitoring of retired/retiring gLite 3.1/3.2 components
  • planning for handling late or non-responsive sites in upgrade to EMI (presentation to OMB)
  • monthly CSIRT team meeting (25 Oct)
  • induction of new UK NGI security officer
  • need for a policy about usage of contact information available from GOCDB

SA1.3 Staged rollout

  • Monday 29 October: release of UMD 1.9.0 and UMD 2.2.1
  • SW provisioning for UMD2.3.0 (due 19 November) ongoing.
  • Participation in OMB (Status of SW provisioning) and SA2 weekly meeting.
  • Preparation of SA1.3 QR10
  • Revision of resource distribution for staged rollout across EMI 1 and EMI 2 (shifting resources towards EMI 2)

SA1.3 Integration

  • preparation of EGI/EUDAT/PRACE workshop
  • GLOBUS and UNICORE probes will become OPERATIONS as of 01 Nov

SA1.4 Central tools

  • SAM for EGI operations tools, AppDB and training market place being installed at CERN (work in progress).
  • metrics portal, accounting portal unreachable on 31/10 because of changed firewall configuration, problem being fixed

SA1.5 Accounting

  • DGAS now publishing in production via SSM. France have postponed their migration until November due to staff issues.
  • High load of support effort to sites trying to publish UserDNs, and coordination of sites then wishing to republish.
  • Support effort also for sites upgrading APEL and/or CREAM to EMI.
  • Discussing with EMI the effects of changing UserDN format in CAR.

SA1.6 Helpdesk

Discussion of handling of tickets that do not receive feedback from the submitter; discussion of reporting lines to notify EMI/IGE in case of tickets that are not making progress; revision of policy about closing middleware incident reports with low priority that are unattended for 6 months

SA1.7 Support

  • usual ticket handling and dashboard work
  • handling unsupported middleware tickets
  • investigating incorporation of test infrastructures
  • prepare cod f2f
  • prepare three presentations for OMB about:
1. org.sam.glexec.WN-gLExec as operations test
2. unsupported middleware followup
3. Followup underperforming resource centres

Software Support

DMSU tickets flow Oct 21 -- Oct 27
assigned 20
back to tpm 0
reassigned to 3rd level 18
solved 1
open DMSU tickets status
assigned 1
in progress 1
waiting for reply 5
on hold 2

Network Support

  • contacted CERN for NAGIOS IPv6 tests
  • enabled 2 additional VOs on LFC catalogue
  • installed new servers for new services to be tested (EMIR, myproxy)

SA1.8 Availability and core services

Catch All Core Services

  • testing of migration roadmap procedure on fresh installed emi voms instance
  • regular operations of VOMS service
  • study of documentation on how to migrate VOMRS to VOMS

Documentation

  • ongoing work on the operations wiki space
  • preparing EGI wiki guide
  • ongoing work on EGI OLA
  • new procedure for renaming a Resource Center PROC15 was approved by OMB
  • updates to two other procedures approved by OMB

Meetings

  • PRACE/EGI/community meeting on data management (26-27 Nov)
  • ENVRI use case meeting (Nov)
  • EISCAT 3D workshop, kiruna, Nov 12-14