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Difference between revisions of "EGI-InSPIRE:Sa1 2012-09-25"

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=SA1.8 Availability and core services=
=SA1.8 Availability and core services=
<!--C. Kanellopoulos-->
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* approaching end of life of VOMRS (affecting the OPS VO), discussion about migration of VO membership service for OPS away from VOMRS


== Documentation ==
== Documentation ==

Revision as of 16:39, 25 September 2012

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security



SA1 weekly report

Progress of SA1 issues

Milestones/Deliverables

SA1.1 Activity Management

  • Preparing the information system workshop agenda for the Technical Forum
  • review of GLUE 2 EGI profile, discussion of software version publication with WLCG
  • review of status of security advisories
  • Meetings: WLCG operations coordination kickoff meeting, EGI bi-weekly operations meeting, TF12

SA1.2 Security

  • ongoing extension of security Nagios system for monitoring of sites hosting unsupported gLite 3.1 and 3.2 services
  • definition of escalation procedure to handle sites not retiring unsupported middleware, information circulated to all site managers
  • security dashboard being extended to allow COD access to the alarms and ticketing
  • CSIRT F2F meeting at TF2012
  • Successful training sessions at TF2012

SA1.3 Staged rollout

SA1.3 Integration

  • followup meeting with PRACE to decide progress on TF12 actions, plan about a joint workshop involving EGI, PRACE and relevant user communities, pilot of GlobusOnline service for transfer across peer infrastructures

SA1.4 Central tools

SA1.5 Accounting

  • Held Accounting Workshop during EGI TF2012 in Prague.
  • Useful discussion with NGI-CH on publishing both their CREAM and ARC data.
  • IGE sent the first test records from Grid-SAFE. Still needs some work to get the units correct and to include VO and user information.
  • Discussed with CERN the publication of UserDN which they haven't been doing since they moved to SSM publishing.
  • Made contact with SLURM experts
  • Progress on nagios probes for apel servers.

SA1.6 Helpdesk

  • Preparing the next GGUS release on 2012-09-26
  • organization of first GGUS advisory board, and minutes

SA1.7 Support

Software Support

We had a short face-to-face meeting at EGI TF, we agreed to start the new merged TPM-DMSU handling process from October 8.

DMSU tickets flow Sept 16-23
assigned 8
back to tpm 0
reassigned to 3rd level 5
solved 0

These numbers are quite low, most of people (both users and supporters) were enjoying the EGI TF.


open DMSU tickets status
assigned 1
in progress 3
waiting for reply 7
on hold 5

SA1.8 Availability and core services

  • approaching end of life of VOMRS (affecting the OPS VO), discussion about migration of VO membership service for OPS away from VOMRS

Documentation

  • preparing draft for new version of Site certification procedure https://wiki.egi.eu/wiki/PROC09/Draft
    • integrating UNICORE and CSIRT comments
  • definition of escalation procedure to handle sites not retiring unsupported middleware, information circulated to all site managers
  • EGI OLA draft review

Meetings