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1. Task Meetings
|Date (dd/mm/yyyy)||Url Indico Agenda||Title||Outcome|
2. Main Achievements
During quarter 15 documentation activities were focused on defining OLA framework and related SLAs with help from FedSM project. Another activity was creation of manual how to enable accounitng and information system publishing for integrated middlewares.
Within quarter 15 availability reporting was performed as usual on a monthly basis. Publication of results and re-computation requests regarding A/R results were handled by the SLM unit via GGUS.
3. Issues and Mitigation
|Issue Description||Mitigation Description|
4. Plans for the next period
Documentation activites in quarter 16 will focuse on further creating and improving SLA and OLA documents what is required to support IT Service Management process.