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Revision as of 11:22, 3 February 2014 by Pkoro (talk | contribs) (2. Main Achievements)
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Main operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security

Inspire reports menu: Home SA1 weekly Reports SA1 Task QR Reports NGI QR Reports NGI QR User support Reports

1. Task Meetings

Date (dd/mm/yyyy) Url Indico Agenda Title Outcome
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2. Main Achievements


During quarter 15 documentation activities were focused on defining OLA framework and related SLAs with help from FedSM project. Another activity was creation of manual how to enable accounitng and information system publishing for integrated middlewares.

Availability reporting

Within quarter 15 availability reporting was performed as usual on a monthly basis. Publication of results and re-computation requests regarding A/R results were handled by the SLM unit via GGUS.

3. Issues and Mitigation

Issue Description Mitigation Description

4. Plans for the next period


Documentation activites in quarter 16 will focuse on further creating and improving SLA and OLA documents what is required to support IT Service Management process.