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EGI-InSPIRE:SA1.7-QR14

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Inspire reports menu: Home SA1 weekly Reports SA1 Task QR Reports NGI QR Reports NGI QR User support Reports



1. Task Meetings

Date (dd/mm/yyyy) Url Indico Agenda Title Outcome
... .... ... ...

2. Main Achievements

Software support

The task runs smoothly along the procedures established in past. In the reporting period 99 tickets were handled. The number is lower compared to preceeding periods even if the influence of main vacation season is excluded. It is likely to indicate that the software is getting more stable after the end of EMI and IGE projects, when the pace of development slowed down.

Out of those tickets 34% were solved by the software support, which is considerably higher ratio than before.

The organization of 1st and 2nd line software support during the project extension was discussed again. A preliminary agreement on splitting the responsibility was reached with IberGrid which submitted a bid in first round too.

3. Issues and Mitigation

Issue Description Mitigation Description

4. Plans for the next period