Difference between revisions of "EGI-InSPIRE:NGI International Task Review MS109"
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==== Infrastructure Services ==== | ==== Infrastructure Services ==== |
Revision as of 17:17, 24 February 2011
Information
This page contains the assessment of the NGI International Task at year 1 of the EGI-InSPIRE project (one page per NGI). The NGI representatives are required to fill the tables according to the required information.
Table of Content for MS109
- Introduction
- Definitions
- User Services
- Human Services
- Requirements Gathering
- Application Database
- Training
- Consultancy
- Human Services
- Operations
- Human Services
- Requirements Gathering
- Operations Coordination
- Security
- Infrastructure Services
- Software Rollout
- Monitoring
- Accounting
- Configuration repository and Operations Portal
- Helpdesk
- Core Services
- Human Services
- Other
- Policy Development
- Dissemination
- User Services
- Analysis
- Conclusions
NGI Assessment by Service
In the following sub-sections, fill the tables as follows:
- Name: name of the service as defined in D2.7 (already filled)
- Description: description of the service as defined in D2.7 (already filled)
- Assessment: please anwer the following questions:
- did this service make progress since the start of the project (did it improve functionally and in its stability?)
- is it used? if it is, are you planning to consolidate/expland it?
- is current funding adequate to the amount of effort needed?
- is this service sustainable? assess from the non-technical viewpoint, what was achieved during year 1 (evaluate funding level vs effort required, sustainability plans for service)
- Score: assign a score to the service according to your overall level of satisfaction
- 0 = not applicable
- 1 = An unacceptable level of service was delivered
- 2 = A level of service that was below expectations was delivered
- 3 = An acceptable service level has been delivered
- 4 = A level of service that exceeded expectations was delivered, but there is scope for even further improvement.
- 5 = An excellent service has been delivered that should be considered as best practice
- How to Improve: identify which managerial problems should be addressed to improve the service during 2011 and the solutions you would like to propose
User Services
Human Services
# | Name | Assessment | Score | How to Improve |
---|---|---|---|---|
2.1.1.1 | Requirements Gathering | |||
2.1.1.2 | Application Database | |||
2.1.1.3 | Training | |||
2.1.1.4 | Consultancy |
Operations Services
Human Services
# | Name | Assessment | Score | How to Improve |
---|---|---|---|---|
2.2.1.1 | Requirements Gathering | |||
2.2.1.2 | Operations Coordination | |||
2.2.1.3 | Security |
Infrastructure Services
# | Name | Assessment | Score | How to Improve |
---|---|---|---|---|
2.2.2.1 | Software Rollout | |||
2.2.2.2 | Monitoring | |||
2.2.2.3 | Accounting | |||
2.2.2.4 | Configuration Repository and Operations Portal | |||
2.2.2.5 | Helpdesk | |||
2.2.2.6 | Core Services |
Other
# | Name | Assessment | Score | How to Improve |
---|---|---|---|---|
2.3.1 | Policy Development | |||
2.3.2 | Dissemination |