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Documentation

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Documentation menu: Home Manuals Procedures Training Other Contact For: VO managers Administrators


Welcome to the EGI Operational Documentation pages, whose purpose is to guide EGI operations at different levels: site management, NGI operations management (regional Operator on Duty - ROD) and EGI operations (Central Opeartor on Duty - COD).

Coordinator: Vera Hansper (CSC). Contact information: operational-documentation (at) mailman.egi.eu


Operations Manuals

MAN1 How to publish Site Information

HEP SPEC06

NGIs and Sites operations manual : Operations related to NGIs and Sites, including Site Administrators

ROD operations manual : Operations related to NGI operations teams. Also referred to as Regional Operator on Duty.

COD Operations Manual : Operations related to the Central Operations oversight and how it impacts NGIs

Operations Best Practices

Operational Procedures

  • Ticket management
  • Operations Center Management
  • Availability and monitoring

Securiy Procedures

Refer to Incident Reporting Procedure

Documentation Contacts

  • Notice Board
  • Documentation Team

Standards

Internal area

Resources