|Main||EGI.eu operations services||Support||Documentation||Tools||Activities||Performance||Technology||Catch-all Services||Resource Allocation||Security|
|Documentation menu:||Home •||Manuals •||Procedures •||Training •||Other •||Contact ►||For:||VO managers •||Administrators|
Welcome to the EGI Operational Documentation pages, whose purpose is to guide EGI operations at different levels: site management, NGI operations management (regional Operator on Duty - ROD) and EGI operations (Central Opeartor on Duty - COD).
|Manuals, Troubleshooting Guides, How-TOs||The EGI Operations Manuals are technical prescriptive documents that provide guidelines on how to accomplish a given task. These documents are periodically reviewed, and need to be followed by all partners (as opposed to a best-practice documents that provide optional guidelines).|
|Procedures||EGI Operations Procedures are prescriptive documents that describe a step-by-step process requiring action from two or more partners. The purpose of a procedure is to define the related workflow. Procedures are approved by the OMB and are periodically reviewed. The intructions providewd by a procedure are mandatory. Applicable areas:
|FAQs||Frequently Asked Questions are question/answer documents providing information on specific technical areas. The FAQ provides a high-level overview of the issue and collection of links for futher investigation.|
|Training Guides||A collection of HowTos and Training Guides relevant to Operations.|
|OLAs||Resource Centre (RC) Operational Level Agreement (release notes)|
|Other||Information about DTEAM and OPS VOs, standards relevant to operations|
|Contact information:||operational-documentation (at) mailman.egi.eu|
|Catch-all list||operational-documentation[at]mailman.egi.eu||All people working in the documentation tasks, BP general communication list.|
|Management||operational-documentation-management[at]mailman.egi.eu||Lead of the Documentation task|
|Best practices||operational-documentation-best-practices[at]mailman.egi.eu||Contribution list for BP, also for BP internal communication if needed.|
Current members of the project, with tasks. Includes observers.