Difference between revisions of "Documentation"
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| '''[[Operations Manuals|Manuals, Troubleshooting Guides, How-TOs]]''' | | '''[[Operations Manuals|Manuals, Troubleshooting Guides, How-TOs]]''' | ||
| The EGI [[Operations Manuals]] are technical prescriptive documents that provide guidelines on how to accomplish a given task. These documents are periodically reviewed, and need to be followed by all partners (as opposed to a best-practice documents that provide optional guidelines). | | The EGI [[Operations Manuals]] are technical prescriptive documents that provide guidelines on how to accomplish a given task. These documents are periodically reviewed, and need to be followed by all partners (as opposed to a best-practice documents that provide optional guidelines). | ||
|- style="background-color: darkgray;" | |- style="background-color: darkgray;" |
Revision as of 13:30, 25 October 2012
Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
Documentation menu: | Home • | Manuals • | Procedures • | Training • | Other • | Contact ► | For: | VO managers • | Administrators |
Welcome to the EGI Operational Documentation pages, whose purpose is to guide EGI operations at different levels: site management, NGI operations management (regional Operator on Duty - ROD) and EGI operations (Central Opeartor on Duty - COD).
Documents
Manuals, Troubleshooting Guides, How-TOs | The EGI Operations Manuals are technical prescriptive documents that provide guidelines on how to accomplish a given task. These documents are periodically reviewed, and need to be followed by all partners (as opposed to a best-practice documents that provide optional guidelines). |
Procedures | EGI Operations Procedures are prescriptive documents that describe a step-by-step process requiring action from two or more partners. The purpose of a procedure is to define the related workflow. Procedures are approved by the OMB and are periodically reviewed. The intructions providewd by a procedure are mandatory. Applicable areas:
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FAQs | Frequently Asked Questions are question/answer documents providing information on specific technical areas. The FAQ provides a high-level overview of the issue and collection of links for futher investigation. |
Training Guides | A collection of HowTos and Training Guides relevant to Operations. |
OLAs | Resource Centre (RC) Operational Level Agreement (release notes)
Resource infrastructure Provider (RP) Operational Level Agreement (release notes) |
Other | Information about DTEAM and OPS VOs, standards relevant to operations |
Security Advisories |
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Resources
Contacts
Coordinator: | EGI.eu |
Contact information: | operational-documentation (at) mailman.egi.eu |
Mailing lists
Name | Purpose/members | |
---|---|---|
Catch-all list | operational-documentation[at]mailman.egi.eu | All people working in the documentation tasks, BP general communication list. |
Management | operational-documentation-management[at]mailman.egi.eu | Lead of the Documentation task |
Best practices | operational-documentation-best-practices[at]mailman.egi.eu | Contribution list for BP, also for BP internal communication if needed. |
Internal area
Documentation Team
Current members of the project, with tasks. Includes observers.