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Difference between revisions of "Documentation"

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= Documents =
= Documents =


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{|
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| '''[[Operations Manuals|Manuals]]'''  
| '''[[Operations Manuals|Manuals]]'''  
| The EGI [[Operations Manuals]] are technical prescriptive documents that provide guidelines on how to accomplish a given task. These documents are periodically reviewed, and need to be followed by all partners (as opposed to a best-practice documents that provide optional guidelines).  
| The EGI [[Operations Manuals]] are technical prescriptive documents that provide guidelines on how to accomplish a given task. These documents are periodically reviewed, and need to be followed by all partners (as opposed to a best-practice documents that provide optional guidelines).  
*Manuals
*Manuals  
*Troubleshooting Guides
*Troubleshooting Guides  
*How-TOs
*How-TOs  
*FAQs
*FAQs
|- style="background-color: darkgray;"
|- style="background-color: darkgray;"
| '''[[Operations Procedures|Procedures and Policies]]'''  
| '''[[Operations Procedures|Procedures and Policies]]'''  
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*Security Incident Handling  
*Security Incident Handling  
*Vulnerability Issue Handling
*Vulnerability Issue Handling
|- style="background: none repeat scroll 0% 0% lightgray;"
|- style="background: none repeat scroll 0% 0% lightgray;"
| '''[[Training_Guides|Training Guides]]'''  
| '''[[Training Guides|Training Guides]]'''  
| A collection of Training Guides relevant to Operations.
| A collection of Training Guides relevant to Operations.
|- style="background-color: darkgray;"
|- style="background-color: darkgray;"
| '''<div id="OLA">[[#OLA|OLA]]</div>'''
| '''<div id="OLA">[[#OLA|OLA]]</div>'''  
|
|  
*[https://documents.egi.eu/document/31 Resource Centre (RC) Operational Level Agreement] ([[Resource_Centre_OLA:_Release_Notes|release notes]])
*[https://documents.egi.eu/document/31 Resource Centre (RC) Operational Level Agreement] ([[Resource Centre OLA: Release Notes|release notes]])  
*[https://documents.egi.eu/document/463 Resource infrastructure Provider (RP) Operational Level Agreement] ([[Resource_infrastructure_Provider_OLA:_Release_Notes|release notes]])
*[https://documents.egi.eu/document/463 Resource infrastructure Provider (RP) Operational Level Agreement] ([[Resource infrastructure Provider OLA: Release Notes|release notes]])  
* [https://documents.egi.eu/document/1093 EGI.eu Operational Level Agreement]
*[https://documents.egi.eu/document/1093 EGI.eu Operational Level Agreement]  
* [https://documents.egi.eu/document/2170 OLAs between EGI.eu and the service providers for the provisioning of the core services]
*[https://documents.egi.eu/document/2170 OLAs between EGI.eu and the service providers for the provisioning of the core services]
 
|- style="background-color: lightgray;"
|- style="background-color: lightgray;"
| [[Other_Operations_Documentation|'''Other''']]  
| [[Other Operations Documentation|'''Other''']]  
|
|  
* Information about DTEAM and OPS VOs, standards relevant to operations
*Information about DTEAM and OPS VOs, standards relevant to operations  
* [[EGI_Operations_Start_Guide| EGI Operations Start Guide]]
*[[EGI Operations Start Guide|EGI Operations Start Guide]]
 
|- style="background-color: darkgray;"
|- style="background-color: darkgray;"
| '''Security Advisories'''
| '''Security Advisories'''  
|  
|  
* Grid middleware [[SVG:Advisories|advisories]] (SVG)
*Grid middleware [[SVG:Advisories|advisories]] (SVG)  
* Security [[EGI_CSIRT:Alerts|alerts/advisories]] (EGI CSIRT)
*Security [[EGI CSIRT:Alerts|alerts/advisories]] (EGI CSIRT)
 
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Revision as of 13:35, 22 August 2014

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security


Documentation menu: Home Manuals Procedures Training Other Contact For: VO managers Administrators
Welcome to EGI Operational Documentation,


Documents

Manuals The EGI Operations Manuals are technical prescriptive documents that provide guidelines on how to accomplish a given task. These documents are periodically reviewed, and need to be followed by all partners (as opposed to a best-practice documents that provide optional guidelines).
  • Manuals
  • Troubleshooting Guides
  • How-TOs
  • FAQs
Procedures and Policies EGI Operations Procedures are prescriptive documents that describe a step-by-step process requiring action from two or more partners. The purpose of a procedure is to define the related workflow. Procedures are approved by the OMB and are periodically reviewed. The intructions providewd by a procedure are mandatory. Applicable areas:
  • Ticket management
  • Operations Center Management
  • Resource Centre Management
  • Availability and monitoring
  • Security Incident Handling
  • Vulnerability Issue Handling
Training Guides A collection of Training Guides relevant to Operations.
Other
Security Advisories

Resources