Alert.png The wiki is deprecated and due to be decommissioned by the end of September 2022.
The content is being migrated to other supports, new updates will be ignored and lost.
If needed you can get in touch with EGI SDIS team using operations @ egi.eu.

Difference between revisions of "Documentation"

From EGIWiki
Jump to navigation Jump to search
Line 38: Line 38:
| A collection of Training Guides relevant to Operations.
| A collection of Training Guides relevant to Operations.
|- style="background-color: darkgray;"
|- style="background-color: darkgray;"
| '''OLAs'''
| <div id="OLA">[[#OLA|OLA]]</div> '''OLAs'''
|
|
*[https://documents.egi.eu/document/31 Resource Centre (RC) Operational Level Agreement] ([[Resource_Centre_OLA:_Release_Notes|release notes]])
*[https://documents.egi.eu/document/31 Resource Centre (RC) Operational Level Agreement] ([[Resource_Centre_OLA:_Release_Notes|release notes]])

Revision as of 17:30, 10 January 2013

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security


Documentation menu: Home Manuals Procedures Training Other Contact For: VO managers Administrators
Welcome to EGI Operational Documentation,


Documents

Manuals The EGI Operations Manuals are technical prescriptive documents that provide guidelines on how to accomplish a given task. These documents are periodically reviewed, and need to be followed by all partners (as opposed to a best-practice documents that provide optional guidelines).
  • Manuals
  • Troubleshooting Guides
  • How-TOs
  • FAQs
Procedures EGI Operations Procedures are prescriptive documents that describe a step-by-step process requiring action from two or more partners. The purpose of a procedure is to define the related workflow. Procedures are approved by the OMB and are periodically reviewed. The intructions providewd by a procedure are mandatory. Applicable areas:
  • Ticket management
  • Operations Center Management
  • Resource Centre Management
  • Availability and monitoring
  • Security Incident Handling
  • Vulnerability Issue Handling
Training Guides A collection of Training Guides relevant to Operations.
OLAs
Other
Security Advisories

Resources