The wiki is deprecated and due to be decommissioned by the end of September 2022.
The content is being migrated to other supports, new updates will be ignored and lost.
If needed you can get in touch with EGI SDIS team using operations @ egi.eu.
Difference between revisions of "Documentation"
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=====Operations Manuals===== | |||
=== | The EGI [[Operations Manuals]] are technical documents that provide approved guidelines on how to accomplish a given task. These documents are periodically reviewed, and need to be followed by all partners (as opposed to a best-practice documents that provide optional guidelines). | ||
[[Operations | |||
===[[Operations Best Practices]]=== | ===[[Operations Best Practices]]=== | ||
Revision as of 14:43, 14 February 2011
| Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
| Documentation menu: | Home • | Manuals • | Procedures • | Training • | Other • | Contact ► | For: | VO managers • | Administrators |
Welcome to the EGI Operational Documentation pages, whose purpose is to guide EGI operations at different levels: site management, NGI operations management (regional Operator on Duty - ROD) and EGI operations (Central Opeartor on Duty - COD).
| Coordinator: | Vera Hansper (CSC) |
| Contact information: | operational-documentation (at) mailman.egi.eu |
Operations Manuals
The EGI Operations Manuals are technical documents that provide approved guidelines on how to accomplish a given task. These documents are periodically reviewed, and need to be followed by all partners (as opposed to a best-practice documents that provide optional guidelines).
Operations Best Practices
Operational Procedures
- Ticket management
- Operations Center Management
- Availability and monitoring
Securiy Procedures
Refer to Incident Reporting Procedure
Operational FAQ
Documentation Contacts
- Notice Board
- Documentation Team
Internal area
- Procedures ready for approval: no procedures at the moment are waiting for OMB approval.
- Drafts: Operations documentation authors area