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Difference between revisions of "CRM HOWTO"

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== Adding a new institution ==
== Adding a new institution ==


'''2) Adding institution'''
'''Adding new institution'''


<span style="color:red">'''IMPORTANT: if ESFRI Project or National Project is not listed in "Project List" field, you must add ESFRI or National Project at first and only after add a new institution.'''</span>
<span style="color:red">'''IMPORTANT: if ESFRI Project or National Project is not listed in "Project List" field, you must add ESFRI or National Project at first and only after add a new institution and choose the project from the Project List field.'''</span>


'''"Data Management" -> "Accounts" -> "green plus"
'''"Data Management" -> "Accounts" -> "green plus"


[[File:Ekarolis_-_Data_Management_-_Accounts_-_EGI_CRM_adding_institute.png|700px]]
[[File:Ekarolis_-_Data_Management_-_Accounts_-_EGI_CRM_adding_institute.png|700px]]


== Adding a new project ==
== Adding a new project ==

Revision as of 15:57, 22 March 2012

The guide is created with a respect to a NIL of NGI Netherlands

Adding a new contact

1) Adding a new contact

There are two ways of adding new Contact, choose the one you like more :)

1.1) Searching for the Institution of the contact and add a new contact

IMPORTANT: if institution does not exist in CRM, you must add institution at first and only after add a new contact.

  • Searching for Institution:

(Method 1 for finding Institution) Listing all Institutes in CRM for the Netherlands

Ekarolis - Data Management - Accounts - EGI CRM all institutes netherlands.png

(Method 2 for finding Institution) Search by Institution name in CRM for the Netherlands

Ekarolis - Data Management - Accounts - EGI CRM search by institute name.png

  • Adding a contact for the institution

From the institute profile choose "Contacts" and then blue button "Add Contact"

Ekarolis - Data Management - Accounts - EGI CRM adding contact at institution.png

Fill in the details for the new contact

Ekarolis - Data Management - Contacts - EGI CRM adding contact details at institution.png


1.2) Adding contact and searching for the institution of the contact

"Data Management" -> "Contacts" -> "green plus"

Ekarolis - Data Management - Contacts - EGI CRM adding contact at first.png

Search for institution and select by pressing "green plus" next to field "*Account Name"

Ekarolis - Data Management - Contacts - EGI CRM select institute for the contact.png


Adding a new institution

Adding new institution

IMPORTANT: if ESFRI Project or National Project is not listed in "Project List" field, you must add ESFRI or National Project at first and only after add a new institution and choose the project from the Project List field.

"Data Management" -> "Accounts" -> "green plus"

Ekarolis - Data Management - Accounts - EGI CRM adding institute.png

Adding a new project

Adding a new project

IMPORTANT: if you adding ESFRI project, field "Account Type" must be set to "ESFRI Project", if National, then "National Project"

Ekarolis - Data Management - Accounts - EGI CRM New ESFRI project.png