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Difference between revisions of "CRM HOWTO"

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<span style="color:red">'''IMPORTANT: if institution does not exist in CRM, you must add institution at first and only after add a new contact.'''</span>
<span style="color:red">'''IMPORTANT: if institution does not exist in CRM, you must add institution at first and only after add a new contact.'''</span>


'''Searching for Institution:'''
* '''Searching for Institution:'''


'''(Method 1 for finding Institution) Listing all Institutes in CRM for the Netherlands'''
'''(Method 1 for finding Institution) Listing all Institutes in CRM for the Netherlands'''
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[[File:Ekarolis_-_Data_Management_-_Accounts_-_EGI_CRM_search_by_institute_name.png|700px]]
[[File:Ekarolis_-_Data_Management_-_Accounts_-_EGI_CRM_search_by_institute_name.png|700px]]


'''Adding a contact for the institution'''
* '''Adding a contact for the institution'''


'''From the institute profile choose "Contacts" and then blue button "Add Contact"'''
'''From the institute profile choose "Contacts" and then blue button "Add Contact"'''

Revision as of 15:18, 22 March 2012

The guide is created with a respect to a NIL of NGI Netherlands

1) Adding a new contact

There are two ways of adding new Contact, choose the one you like more :)

1.1) Searching for the Institution of the contact and add a new contact

IMPORTANT: if institution does not exist in CRM, you must add institution at first and only after add a new contact.

  • Searching for Institution:

(Method 1 for finding Institution) Listing all Institutes in CRM for the Netherlands

Ekarolis - Data Management - Accounts - EGI CRM all institutes netherlands.png

(Method 2 for finding Institution) Search by Institution name in CRM for the Netherlands

Ekarolis - Data Management - Accounts - EGI CRM search by institute name.png

  • Adding a contact for the institution

From the institute profile choose "Contacts" and then blue button "Add Contact"

Ekarolis - Data Management - Accounts - EGI CRM adding contact at institution.png

Fill in the details for the new contact

Ekarolis - Data Management - Contacts - EGI CRM adding contact details at institution.png


1.2) Adding contact and searching for the institution of the contact

"Data Management" -> "Contacts" -> "green plus"

Ekarolis - Data Management - Contacts - EGI CRM adding contact at first.png

Search for institution and select by pressing "green plus" next to field "*Account Name"

Ekarolis - Data Management - Contacts - EGI CRM select institute for the contact.png



2) Adding new project

2.1) Searching for the project you want to add if it does not exist yet

2.2) Adding new project to a CRM

2.3) Searching for the Institutions existence inside CRM which are partners of the project you want to add