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| '''Go back to the [[EGI_Services_and_Service_Management_Support:Bidding|EGI Services and Service Management Support bidding page]].'''
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| = Compute Plaftorms =
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| == Introduction ==
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| == Technical description ==
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| == Coordination ==
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| == Operations ==
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| == Maintenance ==
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| == Software Compliance ==
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| * Unless explicitly agreed, software being used and developed to provide the service should:
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| ** Be licensed under an open source and permissive license (like MIT, BSD, Apache 2.0,...).
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| *** The license should provide unlimited access rights to the EGI community.
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| ** Have source code publicly available via a public source code repository (if needed a mirror can be put in place under the [https://github.com/EGI-Foundation EGI organisation in GitHub].) All releases should be appropriately tagged.
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| ** Adopt best practices:
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| *** Defining and enforcing code style guidelines.
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| *** Using Semantic Versioning.
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| *** Using a Configuration Management frameworks such as Ansible.
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| *** Taking security aspects into consideration through at every point in time.
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| *** Having automated testing in place.
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| *** Using code reviewing.
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| *** Treating documentation as code.
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| **** Documentation should be available for Developers, administrators and end users.
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| == IT Service Management compliance ==
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| * Key staff who deliver services should have foundation or basic level ITSM training and certification.
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| ** ITSM training and certification could include FitSM, ITIL, ISO 20000 etc.
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| * Key staff and service owners should have advanced/professional training and certification covering the key processes for their services.
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| * Providers should have mature and well maintained ITSM process that are key to support the services they provide.
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| == Support ==
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| == Service level targets ==
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| == Effort (EGI-related activities) ==
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| == Effort (EOSC-related activities) ==
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The wiki is deprecated and due to be decommissioned by the end of September 2022.