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to add requirements on software licenses and fitsm traning&certification
to clarify the effort
Service name: Attribute Management (PERUN)
PERUN is a group management system used to manage the access to EGI FedCloud resources for some scientific communities. It is able to directly manage users, groups, user enrolment, and users synchronisation from existing VOMS servers. This activity will provide either a shared instance to host scientific communities or a dedicated instance for those that require it, providing support for (de-)provisioning and continuous update of user account information.
This activity is responsible for the coordination of the system operations in collaboration with those partners that are in charge of operating other systems that depend on the EGI AAI infrastructure.
- Daily running of the system
- Provisioning of a high availability configuration
- Creating an Availability and Continuity Plan and implementing countermeasures to mitigate the risks defined in the related risk assessment
- Requirements gathering
Support hours: eight hours a day (for example 9-17 CE(S)T), Monday to Friday – excluding public holidays of the hosting organization.
Service level targets
The deployment of the services must ensure:
- Minimum availability/reliability: 99%/99%
- Response to incident records in GGUS within support hours: Medium (see Description page)
Bids planning a effort of about (3?) Person Months/year would allow these services and activities to be addressed appropriately.