2019-bidding/attr-mgm

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to add requirements on software licenses and fitsm traning&certification

to clarify the effort

Service name: Attribute Management (PERUN)

Introduction

Technical description

PERUN is a group management system in use by some scientific communities. This activity will provide either a shared instance to host scientific communities or a dedicated instance for those that require it, providing support for (de-)provisioning and continuous update of user account information.

Coordination

This activity is responsible for the coordination of the system operations in collaboration with those partners that are in charge of operating other systems that depend on the EGI AAI infrastructure.

Operations

  • Daily running of the system
  • Provisioning of a high availability configuration
  • Creating an Availability and Continuity Plan and implementing countermeasures to mitigate the risks defined in the related risk assessment

Maintenance

  • Requirements gathering
  • Documentation

Support

Support hours: eight hours a day (for example 9-17 CE(S)T), Monday to Friday – excluding public holidays of the hosting organization.

Service level targets

Effort