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Difference between revisions of "2019-bidding/attr-mgm"

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== Effort ==
== Effort ==
Bids planning a effort of (2?) Person Months/year would allow these services and activities to be addressed appropriately.
Bids planning a effort of about (3?) Person Months/year would allow these services and activities to be addressed appropriately.

Revision as of 15:08, 5 November 2019

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security


EGI Core services menu: Services PHASE I Services PHASE II Services PHASE III Bids Payments Travel procedure Performance



Go back to the EGI Core Activities Bidding page.

to add requirements on software licenses and fitsm traning&certification

to clarify the effort

Service name: Attribute Management (PERUN)

Technical description

PERUN is a group management system used to manage the access to EGI FedCloud resources for some scientific communities. It is able to directly manage users, groups, user enrolment, and users synchronisation from existing VOMS servers. This activity will provide either a shared instance to host scientific communities or a dedicated instance for those that require it, providing support for (de-)provisioning and continuous update of user account information.

Coordination

This activity is responsible for the coordination of the system operations in collaboration with those partners that are in charge of operating other systems that depend on the EGI AAI infrastructure.

Operations

  • Daily running of the system
  • Provisioning of a high availability configuration
  • Creating an Availability and Continuity Plan and implementing countermeasures to mitigate the risks defined in the related risk assessment

Maintenance

  • Requirements gathering
  • Documentation

Support

Support hours: eight hours a day (for example 9-17 CE(S)T), Monday to Friday – excluding public holidays of the hosting organization.

Service level targets

The deployment of the services must ensure:

  • Minimum availability/reliability: 99%/99%
  • Response to incident records in GGUS within support hours: Medium (see Description page)

Effort

Bids planning a effort of about (3?) Person Months/year would allow these services and activities to be addressed appropriately.