EGI-InSPIRE:User Services Advisory Group
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Goals
The User Services Advisory Group (USAG) has representatives from the user communities and from the developer teams of user-facing services to discuss and advice on the evolution of user tools and requirement based on requirements gathered from user communities.
USAG is
- a forum to discuss the development direction of user-related tools developed within NA3 and JRA1. The directions must be driven by the requirements and recommendations collected from user communities.
- USAG helps the User Community Board (UCB) to make informed decisions. Particularly, USAG
- reviews of requirements collected and pre-processed by UCST before the UCB
- identifies gaps that should be filled by UCST before presenting the list to the UCB
- identifies inconsistencies that the UCST should try to resolve before presenting the list to the UCB
- identifies potential technologies/approaches to deliver the required new services and functionalities
- identifies dependencies among the requirements, recommendations to support the planning
- associates estimated cost of development with the requirements
- a forum to discuss the user requirement and recommendation gathering processes used by EGI
USAG is not
- a forum to communicate new user requirements and recommendations to NA3. Other channels are provided by the UCST for this purpose.
- a forum to discuss the short term development problems of tools delivered by NA3. The fortnightly NA3 sub-task leaders meetings provide forum for this.
- a forum to discuss the short term development problems of tools delivered by JRA1. The weekly JRA1 meetings and OTAG meetings provide forum for this.
List of USAG Members
- Chair: Leader of TNA3.3 task (NGI User Support Teams), Gergely Sipos/EGI.eu
- Secretary, Maria Dimou/CERN
- Representing the customers of user-facing services:
- User Community Board Chair: Steve Brever/EGI.eu
- Two VRC representatives to be selected by the UCB to represent the interests of the Virtual Research Communities
- A representative from the Heavy User Communities: Jamie Shiers/CERN
- Representative of the SA3 (Heavy User Communities) work package: Maria Girone/CERN
- Representing the developers and providers of user-facing services:
- The NA3 Technical Services task leader: Marios Chatziangelou/IASA
- Training Services: David Fergusson/UEDIN
- Applications Database: William Vassilis Karageorgos/IASA
- VO Services: Ignacio Blanquer/UPV, Gonçalo Borges/LIP
- GGUS helpdesk: Torsten Antoni, Helmut Dres, Guenter Grein /KIT
- Operations Portal: Hélène Cordier, Cyril Lorphelin /IN2P3
- Representative of Operations (SA1): Tiziana Ferrari/EGI.eu
Meetings
- USAG meets at least as frequently as the UCB: once every 3 months
- Meetings should be held before the UCB meetings, possibly having a few days gap
- Convene additional meetings if the chair feels that necessary because of special user requirements and recommendations
- Teleconference meetings (e.g. EVO). F2F meeting only when USAG can be co-located with other events that USAG members would attend anyway
- Mailing list
- Meetings with minutes linked to the agenda
- User Services Advisory Group teleconference 24/11/2010: https://www.egi.eu/indico/conferenceDisplay.py?confId=223
User Tools provided by EGI-InSPIRE
This table provides a summary of the tools that fell under the competence of USAG.
Name of the user tool | Link to current production release of the tool | List of requirements, feature requests collected from users | How can additional requirements be submitted? | Expected date and version number of next release | New features planned in next release | Workplan to achieve next release |
---|---|---|---|---|---|---|
Training events calendar, training material repository, trainers' database | ||||||
Application Database | ||||||
VO services | ||||||
GGUS helpdesk | ||||||
Operations Portal |