NGI DE:ROD-DE
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ROD-DE
Teams and operations. Short descriptions. Links
Operation Teams
Contact all operation teams: ngi-de-on-duty(AT)listserv.dfn.de. Please use ONLY this email address to contact ROD-DE.
Table of teams and contacts (for internal use only)
Team | Institution | Shifters |
---|---|---|
Team1 | DESY | Dmitry Ozerov, Christoph Wissing, Andreas Gellrich |
Team2 | FhG(ITWM+SCAI) | ITWM: Christian Peter SCAI: Shifters André Gemünd, Horst Schwichtenberg, Steffen Claus |
Team3 | KIT | Dimitri Nilsen, Wen Mei |
Team4. | FZJ | Rebecca Breu, Christa Dohmen, Dietmar Koschmieder |
Team5 | LRZ | Florian Zrenner, Anton Frank |
Team6 | CSCS | Öttl Peter, Pablo Fernandez, Fotis Georgatos |
Contact all operation teams: ngi-de-on-duty(AT)listserv.dfn.de
Shifts rotation table
Week | From | To | Team | Comment |
---|---|---|---|---|
20 | 17.05 | 23.05 | Team1. DESY | |
21 | 24.05 | 30.05 | Team2, FhG(ITWM+SCAI) | |
22 | 31.05 | 06.06 | Team3, KIT | |
23 | 07.06 | 13.06 | Team4, FZJ | |
24 | 14.06 | 20.06 | Team5, LRZ | |
25 | 21.06 | 27.06 | Team6, CSCS | |
26 | 28.06 | 04.07 | Team1. DESY | |
27 | 05.07 | 11.07 | Team2, FhG(ITWM+SCAI) | |
28 | 12.07 | 18.07 | Team3, KIT | |
29 | 19.07 | 25.07 | Team4, FZJ | |
30 | 26.07 | 01.08 | Team5, LRZ | |
31 | 02.08 | 09.08 | Team1, DESY | changed |
32 | 09.08 | 15.08 | Team6, CSCS | changed |
33 | 16.08 | 22.08 | Team2, FhG |
Operations
- Duty shifts
- ~8 hours, 5 days in a week coverage
- 1st line support & ROD together
- Each team orginizes the shifters by themselfs.
- Open tickets after 24 hours
- Each site will be registered by ROC DECH manager for alarm notifications
- By the new alarm the site has 24 hours to solve the problem. After 24 hours a ROD-shiftler opens a ticket
- Communication
- All 1st line + on-duty supporter contact: mailing list
- ngi-de-on-duty(AT)listserv.dfn.de(not yet active)
- Handover on mailing list for communication between shifters
- All 1st line + on-duty supporter contact: mailing list
Knowledge base
This section will provide knowledge base, FAQs and other useful information, to support shifters by their work.
Documentation
- Operational Procedures
- Operational Documentation
- Dashboard How To
- Operational Documentation, EGEE(old)