GGUS:DGAS FAQ
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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR DGAS SUPPORT UNIT
- Responsible Unit
- DGAS
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the DGAS Support?
DGAS Support is the support unit for the DGAS service (Accounting)
For which components does DGAS provide support?
unknown
Which quality of service (QoS) will you provide?
unknown
Who will assign tickets to DGAS Support?
unknown
Are tickets typically solved in DGAS Support or reassigned elsewhere?
unknown
Who is responsible for DGAS Support?
unknown
What documentation is available on DGAS Support?
unknown
What is the usual "Type of Issue" for the tickets of DGAS?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the DGAS team.
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